Remote Client Services Specialist — Travel & Planning

Nexoratalent; Santiago; A distancia; CLP 8.928.000 - 13.392.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Home-based remote

Structured onboarding

Growth opportunities

Tools & resources

Collaborative team

Descripción de la vacante

Nexoratalent is seeking a Home-Based Client Services Specialist to join our remote team. You will communicate with clients, coordinate service requests, and assist with scheduling and travel-related arrangements throughout the planning process.

This role emphasizes delivering personalized support, maintaining organized client records, and ensuring accurate information from initial inquiry through completion. A customer-focused attitude and ability to work independently from home are essential.

Formación

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and priorities.
• Comfortable using email, online platforms, and communication tools.
• Self-motivated and able to work independently from home.

Responsabilidades

• Respond to client inquiries by phone, email, and online messaging platforms.
• Assist clients with questions, requests, scheduling, and service updates.
• Coordinate client arrangements and travel-related service details.
• Provide accurate information regarding available services, processes, and requirements.
• Assist with confirmations, changes, and updates when needed.
• Maintain organized client records and documentation.
• Follow up with clients to ensure their needs are being addressed.
• Resolve questions and concerns in a professional and timely manner.
• Communicate with team members to coordinate client requests and services.
• Deliver a positive and personalized client experience.

Descripción del empleo

Nexoratalent is seeking a Home-Based Client Services Specialist to join our remote team. You will communicate with clients, coordinate service requests, and assist with scheduling and travel-related arrangements throughout the planning process.

This role emphasizes delivering personalized support, maintaining organized client records, and ensuring accurate information from initial inquiry through completion. A customer-focused attitude and ability to work independently from home are essential.