Patient Experience Concierge

Jefferson Health; Hospital; Presencial; CLP 22.389.000 - 27.657.000; Jornada completa

Descripción de la vacante

Jefferson Health in Cherry Hill, NJ, is seeking a Guest Services Coordinator to act as the primary visitation representative for hospital patients and their families.

The role emphasizes empathy, proactive issue resolution, teamwork, and building a positive patient care atmosphere across hospital sites. Requirements include a high school diploma (college experience preferred), 3–5 years of customer service, and English communication skills.

Formación

• High School diploma or equivalent preferred, college experience or higher education suggested.
• Requires 3–5 years of prior customer service experience.
• Must be organized, able to multitask, flexible, and able to travel among hospital sites.

Responsabilidades

• Serve as primary visitation representative for hospital patients and families.
• Proactively address concerns and promote teamwork and positive patient care atmosphere.
• Travel among hospital sites as needed.
• Read and communicate in English.

Conocimientos

Customer service

People skills

Organizational skills

Travel between sites

English language

Educación

High School diploma or equivalent

College experience preferred

Descripción del empleo

Jefferson Health in Cherry Hill, NJ, is seeking a Guest Services Coordinator to act as the primary visitation representative for hospital patients and their families.

The role emphasizes empathy, proactive issue resolution, teamwork, and building a positive patient care atmosphere across hospital sites. Requirements include a high school diploma (college experience preferred), 3–5 years of customer service, and English communication skills.