Manager, Commercial E-Commerce Operations Americas

FashionUnited CL; Santiago; Ibrido; CLP 28.000.000 - 45.000.000; Tempo pieno

Descrizione del lavoro

PUMA is seeking a Manager, Commercial E‑Commerce Operations Americas to own the operating cadence and performance of our ecommerce engine across the Americas. You will drive execution, align global priorities with regional action, and support leadership updates with clear data and insights.

Ideal candidates have 6+ years in consulting, strategy, or ecommerce, advanced English, and a proven track record in program management and stakeholder coordination across global teams in a fast-paced

Competenze

• 6+ years of experience in Consulting, Corporate Strategy, Ecommerce, or similar roles within consumer, retail or digital businesses.

Mansioni

• Establish and manage a structured operating cadence across Americas E‑Commerce teams.
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates).
• Track commercial performance across markets with visibility on KPIs, trends and risks.

Conoscenze

Program management

Analytical skills

Stakeholder management

Communication

Advanced English

Ownership mindset

Descrizione del lavoro

Manager, Commercial E-Commerce Operations Americas

Manager, Commercial E-Commerce Operations Americas

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Your mission

Own the operational engine that drives Ecommerce performance across the Americas — ensuring strong execution discipline, clear accountability, and consistent delivery against global priorities, while amplifying leverage for the Americas hub leader to focus on shaping commercial growth and strategic direction.

• Establish and manage a structured operating cadence across Americas E-Commerce teams
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates)
• Track commercial performance across markets, ensuring clear visibility on KPIs, trends and risks
• Identify performance gaps and ensure appropriate follow-up actions are driven across markets
• Support documentation and communication of global commercial guidance and frameworks & playbooks
• Coordinate rollout and adoption of global playbooks across key functional areas (performance marketing, content, CRM, data optimization, etc.)
• Monitor adherence to global commercial guardrails (budget allocation, channel mix, promotional strategy, etc.)
• Act as the primary coordination point between Americas markets and global functional teams
• Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points
• Provide program management support for key regional and global initiatives led by the Americas Hub
• Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met
• Support execution of high-priority commercial projects (e.g. marketplace commercialization, social commerce, AI commerce and more)
• Ensure clear ownership, accountability and follow-through across all initiatives
• Facilitate knowledge sharing and best practice exchange across Americas markets, and global hubs
• 6+ years of relevant experience in Consulting, Corporate Strategy, Ecommerce, or similar roles within consumer, retail or digital businesses.
• Advanced English (oral and written).
• Strong program management and execution capability, with a track record of driving initiatives across multiple stakeholders.
• Strong analytical skills, with the ability to interpret performance data and translate insights into actions.
• Excellent stakeholder management skills, with the ability to work effectively across global and regional teams
• High ownership mindset and ability to operate in fast-paced, evolving environments
• Strong communication skills, with the ability to clearly structure and present information for senior audiences

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Manager, Commercial E-Commerce Operations Americas