Lead Insurance BA — Azure DevOps & Incident Leadership

EPAM Systems Inc; Chile; Remote; CLP 42,000,000 - 70,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Learning courses

Global career opportunities

Job summary

EPAM Systems Inc in Chile seeks a Lead Business Analyst to support a policy administration application with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through strong documentation and collaboration.

Apply now to drive reliable outcomes, align with business users, vendors, and developers, and produce actionable epics, features, and user stories in Azure DevOps.

Qualifications

• 5+ years of business analysis experience in insurance-focused systems.
• Advanced requirements elicitation and estimation skills.
• Strong documentation analysis skills and ability to produce clear artifacts.

Responsibilities

• Lead investigation of complex production issues and define actionable next steps.
• Triage and coordinate resolution of production incidents with the core team.
• Create epics, features, and user stories in Azure DevOps for complex functionality.
• Define and document user requirements and solution approaches based on analysis.
• Support configuration activities across rating, UI, error messages, and document prototypes.
• Maintain a shared knowledge repository to capture knowledge transfer outcomes and processes.
• Liaise with business users, vendor analysts, and developers to align on requirements and decisions.

Skills

Leadership

Requirements elicitation

Documentation

Azure DevOps

SQL

Stakeholder collaboration

Tools

Azure DevOps

SQL tooling

Job description

EPAM Systems Inc in Chile seeks a Lead Business Analyst to support a policy administration application with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through strong documentation and collaboration.

Apply now to drive reliable outcomes, align with business users, vendors, and developers, and produce actionable epics, features, and user stories in Azure DevOps.