LatAm WMS IT Implementation Lead

Grünenthal Group; Santiago; On-site; CLP 18,000,000 - 28,000,000; Full time

Job summary

Kuehne+Nagel is seeking an IT Implementation Manager to lead end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. You will translate complex business requirements into scalable designs and oversee the full lifecycle from requirements through go-live and optimization.

The role focuses on global architecture alignment, governance, and ensuring stable operations post-implementation. Fluency in English is required, with workshops and defect triage as key activities.

Qualifications

• Bachelor's degree in IT, CS, Engineering or related field.
• Proven experience in WMS and IT implementation projects.
• Ability to translate complex requirements into scalable, coherent solutions.
• Solid knowledge of integration, configuration, and testing processes.
• Fluency in English (spoken and written).

Responsibilities

• Analyse operational and business requirements and translate them into WMS solution concepts.
• Facilitate workshops with operations, business, and IT stakeholders to validate needs and secure alignment.
• Contribute to solution design activities including process flows, data flows, and integration points.
• Ensure adherence to global design standards, governance frameworks, and best practices.
• Validate solution outputs during build, configuration, and testing phases.
• Support test scenario definition, review scripts, and validate SIT/UAT results.
• Participate in defect triage and ensure timely resolution.
• Support cutover planning, readiness validation, and go-live deployment.
• Provide post-implementation and hypercare support for stable operations.

Skills

WMS experience

Requirements analysis

Solution translation

Testing & integration

English fluency

Education

Bachelor's degree in IT / CS / Engineering or related field

Job description

Kuehne+Nagel is seeking an IT Implementation Manager to lead end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. You will translate complex business requirements into scalable designs and oversee the full lifecycle from requirements through go-live and optimization.

The role focuses on global architecture alignment, governance, and ensuring stable operations post-implementation. Fluency in English is required, with workshops and defect triage as key activities.