Hospital It Implementation Facilitator & Trainer

Seidor Technologies Sa; Santiago; On-site; CLP 88,757,000 - 128,205,000; Full time

Job summary

Kuehne+Nagel is seeking an IT Implementation Manager to lead end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. Translate complex business needs into scalable, standards-aligned designs and oversee requirements analysis, design, testing, deployment, and optimization to drive efficiency and long-term stability.

You will facilitate workshops with stakeholders, validate processes, and ensure adherence to design standards while delivering post-implementation support

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• Proven experience in Warehouse Management Systems (WMS) and IT implementation projects.
• Strong ability to translate complex requirements into scalable, coherent solutions.
• Solid knowledge of integration, configuration, and testing processes.
• Fluency in English (spoken and written); additional languages are a plus.

Responsibilities

• Analyse operational and business requirements and translate them into WMS solution concepts;
• Facilitate workshops with operations, business, and IT stakeholders to validate needs and secure alignment;
• Contribute to solution design activities including process flows, data flows, and integration points;
• Ensure adherence to global design standards, governance frameworks, and best practices;
• Validate solution outputs during build, configuration, and testing phases;
• Support test scenario definition, review scripts, and validate SIT/UAT results;
• Participate in defect triage and ensure timely resolution;
• Support cutover planning, readiness validation, and go-live deployment;
• Provide post-implementation and hypercare support for smooth adoption and stable operations.

Job description

National Contract Logistics IT Implementation Manager

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse-it helps shape the flow of global trade.

As an IT Implementation Manager, you will play a key role in leading end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. You will translate complex business and operational requirements into scalable, standards-aligned designs, ensuring feasibility and alignment with the global architecture. Working closely with stakeholders, you will oversee the full solution lifecycle - from requirements analysis and design through testing, deployment, and optimization - driving efficiency, innovation, and long-term stability.

How you create impact

• Analyse operational and business requirements and translate them into WMS solution concepts;
• Facilitate workshops with operations, business, and IT stakeholders to validate needs and secure alignment;
• Contribute to solution design activities including process flows, data flows, and integration points;
• Ensure adherence to global design standards, governance frameworks, and best practices;
• Validate solution outputs during build, configuration, and testing phases;
• Support test scenario definition, review scripts, and validate SIT/UAT results;
• Participate in defect triage and ensure timely resolution;
• Support cutover planning, readiness validation, and go-live deployment;
• Provide post-implementation and hypercare support for smooth adoption and stable operations.

What we would like you to bring

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field;
• Proven experience in Warehouse Management Systems (WMS) and IT implementation projects;
• Strong ability to translate complex requirements into scalable, coherent solutions;
• Solid knowledge of integration, configuration, and testing processes;
• Fluency in English (spoken and written); additional languages are a plus.

What's in it for you

At Kuehne+Nagel, you are always part of a committed and dynamic team because great achievements are only possible together. We offer you real professional and personal prospects in a workplace with a guaranteed future. Our employees value the high degree of autonomy, growth opportunities, and the regular offer of training and development programs. Success comes with the people who make it possible, and that is why we do our best to have you with us for the long term. Come and be part of this team!

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.