WMS Implementation Lead — Logistics IT & Training

Seidor Technologies Sa; Santiago; On-site; CLP 88,757,000 - 128,205,000; Full time

Job summary

Kuehne+Nagel is seeking an IT Implementation Manager to lead end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. Translate complex business needs into scalable, standards-aligned designs and oversee requirements analysis, design, testing, deployment, and optimization to drive efficiency and long-term stability.

You will facilitate workshops with stakeholders, validate processes, and ensure adherence to design standards while delivering post-implementation support

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• Proven experience in Warehouse Management Systems (WMS) and IT implementation projects.
• Strong ability to translate complex requirements into scalable, coherent solutions.
• Solid knowledge of integration, configuration, and testing processes.
• Fluency in English (spoken and written); additional languages are a plus.

Responsibilities

• Analyse operational and business requirements and translate them into WMS solution concepts;
• Facilitate workshops with operations, business, and IT stakeholders to validate needs and secure alignment;
• Contribute to solution design activities including process flows, data flows, and integration points;
• Ensure adherence to global design standards, governance frameworks, and best practices;
• Validate solution outputs during build, configuration, and testing phases;
• Support test scenario definition, review scripts, and validate SIT/UAT results;
• Participate in defect triage and ensure timely resolution;
• Support cutover planning, readiness validation, and go-live deployment;
• Provide post-implementation and hypercare support for smooth adoption and stable operations.

Job description

Kuehne+Nagel is seeking an IT Implementation Manager to lead end-to-end Warehouse Management System (WMS) solutions within Contract Logistics. Translate complex business needs into scalable, standards-aligned designs and oversee requirements analysis, design, testing, deployment, and optimization to drive efficiency and long-term stability.

You will facilitate workshops with stakeholders, validate processes, and ensure adherence to design standards while delivering post-implementation support