Ejecutivo de Ventas y Experiencia al Cliente

Acalis; Viña del Mar; On-site; CLP 27,478,000 - 35,329,000; Full time

Job summary

Sheraton Viña del Mar is seeking a guest‑oriented team member to handle calls, reservations, and guest requests by phone, fax, or mail, while promoting the Marriott brand and up‑selling to maximize revenue and guest loyalty.

You'll assist management in training staff, ensure compliance with company policies, maintain professional appearance, protect proprietary information, and foster positive cross‑department relationships to deliver exceptional service.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• No supervisory experience.
• None (license or certification)

Responsibilities

• Assist with guest calls, reservations, and requests by phone, fax, or mail.
• Promote Marriott brand and upsell to maximize revenue while maintaining guest loyalty.
• Perform general office duties to support Sales & Marketing and ensure smooth operations.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Viña del Mar is seeking a guest‑oriented team member to handle calls, reservations, and guest requests by phone, fax, or mail, while promoting the Marriott brand and up‑selling to maximize revenue and guest loyalty.

You'll assist management in training staff, ensure compliance with company policies, maintain professional appearance, protect proprietary information, and foster positive cross‑department relationships to deliver exceptional service.