Hotel Sales & Reservations Specialist

Mobile Outfitters; Viña del Mar; Presencial; CLP 7.000.000 - 11.000.000; Jornada completa

Descripción de la vacante

Marriott International in Viña del Mar is seeking a customer-focused sales and guest services professional to handle guest calls, reservations, and requests over the phone, fax, or mail, while applying sales techniques to maximize revenue and guest loyalty.

You will train and motivate team members, adhere to brand standards, manage inquiries, and support Sales & Marketing operations in a fast-paced hotel setting. The role emphasizes hospitality, accuracy, and professional communication.

Formación

• High school diploma or GED required.
• Minimum 2 years of related work experience preferred.
• No supervisory experience required.

Responsabilidades

• Contact appropriate department to resolve guest calls and requests.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Process reservations, changes, and cancellations received by phone, fax, or mail.
• Enter Marriott Rewards information and support Sales & Marketing functions.
• Maintain professional appearance and confidentiality of proprietary information.

Conocimientos

Customer service

Communication

Upselling

Educación

High school diploma or GED

Descripción del empleo

Marriott International in Viña del Mar is seeking a customer-focused sales and guest services professional to handle guest calls, reservations, and requests over the phone, fax, or mail, while applying sales techniques to maximize revenue and guest loyalty.

You will train and motivate team members, adhere to brand standards, manage inquiries, and support Sales & Marketing operations in a fast-paced hotel setting. The role emphasizes hospitality, accuracy, and professional communication.