Global ABIS System Engineer — Deploy & Optimize Production

Innovatrics; Santiago; On-site; CLP 16,627,000 - 19,915,000; Full time

Job summary

Innovatrics is seeking a System Engineer for the ABIS team to deploy and maintain cutting-edge biometric software for clients worldwide. You will travel to client sites and handle end-to-end deployments, from scoping to go-live, while providing L2/L3 support and optimizing performance across the full stack.

You will work with a diverse tech stack (RHEL, Ansible, AWS, Docker, Kubernetes, databases) and contribute to tooling, automation, and knowledge transfer for customer success.

Qualifications

• 1+ year Unix/Linux server administration experience.
• Strong analytical and independent problem-solving skills.
• Excellent written and verbal communication in English, Spanish, and Portuguese (preferred).
• Solid knowledge of databases (PostgreSQL or Oracle).
• Willingness to travel internationally (up to 25%).

Responsibilities

• Install, configure, and administer the Innovatrics ABIS product end-to-end for clients worldwide.
• Own client deployments from initial scoping through go-live, including on-site travel (up to 25%).
• Provide L2/L3 support to partners.
• Tune and troubleshoot system performance across the full stack (OS, Kubernetes, database, network, application).
• Build and improve internal deployment tooling and automation; collaborate on technical documentation.
• Train partner technical teams in ABIS administration and operations best practices; participate in rotating on-call.

Job description

Innovatrics is seeking a System Engineer for the ABIS team to deploy and maintain cutting-edge biometric software for clients worldwide. You will travel to client sites and handle end-to-end deployments, from scoping to go-live, while providing L2/L3 support and optimizing performance across the full stack.

You will work with a diverse tech stack (RHEL, Ansible, AWS, Docker, Kubernetes, databases) and contribute to tooling, automation, and knowledge transfer for customer success.