Employee Experience & Data Process Specialist

Accenture; Santiago; Presencial; CLP 6.696.000 - 10.044.000; Jornada completa

Descripción de la vacante

Accenture Chile seeks a Customer Contact Comms Associate in Santiago to support customer operations and manage employee data processes. The role emphasizes routine problem solving, process design, and collaboration with the immediate team and supervisor.

The ideal candidate holds a higher degree, a Diploma of Spanish, and 1–3 years of experience, with willingness to work rotating shifts and contribute to service delivery improvements.

Formación

• Higher Degree required.
• Diploma of Spanish certification.
• 1–3 years of work experience.

Responsabilidades

• Improve workforce performance and productivity.
• Resolve customer operations voice help desk tickets.
• The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

Conocimientos

Customer Operations

Voice Employee Data Process Design P5

Educación

Higher Degree

Diploma of Spanish

Descripción del empleo

Accenture Chile seeks a Customer Contact Comms Associate in Santiago to support customer operations and manage employee data processes. The role emphasizes routine problem solving, process design, and collaboration with the immediate team and supervisor.

The ideal candidate holds a higher degree, a Diploma of Spanish, and 1–3 years of experience, with willingness to work rotating shifts and contribute to service delivery improvements.