Clinical Secretary - Surgical & Critical Care

NHS Ayrshire & Arran; Santiago; Vor Ort; CLP 31.374.000 - 36.603.000; Vollzeit

Benefits dieser Stelle

NHS pension scheme

Annual leave

Zusammenfassung

NHS Lanarkshire is seeking an organised administrative professional to support a team of clinicians, enabling clinicians to operate effectively and efficiently within standard operating procedures. You will prioritise tasks, book appointments, and manage clinic logistics to keep services on track across in-patient and out-patient activity.

Responsibilities include typing dictated clinical letters, arranging investigative tests, co-ordinating theatre schedules, and providing cover during leave

Qualifikationen

• SVQ level 2 qualification (or equivalent experience) plus experience in healthcare administration or secretarial role.
• Understanding of medical terminology.
• Evidence of effective team working and dealing with change.
• Evidence of strong communication skills with patients, clinicians and colleagues.
• Excellent organisational skills.
• Evidence of strong competence with relevant IT systems.
• Audio typing skills.

Aufgaben

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Ad-hoc duties as required including the provision of cover during periods of leave within the vascular admin and clerical team
• To book and notify patients of clinic appointments, both written and verbally.

Kenntnisse

SVQ Level 2

Healthcare administration experience

Medical terminology

Teamwork

Communication skills

Organisational skills

IT systems proficiency

Audio typing

Jobbeschreibung

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Provide comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Work in accordance with standard operating procedures.

In This Key Role, You Will

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Ad-hoc duties as required including the provision of cover during periods of leave within the vascular admin and clerical team
• To book and notify patients of clinic appointments, both written and verbally.

What You'll Bring

• SVQ level 2 qualification (or equivalent experience) plus experience in healthcare administration or experience in a secretarial role
• Understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.
• Excellent organisational skills
• Evidence of strong competence with relevant IT systems
• Audio typing skills

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Gil Mitan, Operational Admin Manager, Surgical and Critical Care On [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Adnan Saddique, Recruitment Administrator on [e-mail].