Assistant to Waiting List Coordinator - Trauma & Orthopaedics

NHS Scotland; Santiago; Sur place; CLP 27 453 000 - 35 296 000; Plein temps

Avantages offerts par ce poste

Annual leave 35 days

NHS pension scheme

Résumé du poste

NHS Lanarkshire is seeking an Administrative Assistant to support the Waiting List Co-ordinator in a fixed term role until 31 March 2027. The post involves monitoring waiting lists, collating data from reporting systems and providing essential administrative services across departments.

A secondment option is available for internal staff with line manager approval. You will contribute to achieving waiting time guarantees in collaboration with colleagues and service providers.

Qualifications

• Educated to standard grade level with at least one year's experience in Health Service.
• Ability to compile and review figures.
• Good communication and interpersonal skills.
• Good organisational skills.

Responsabilités

• To assist in the administrative aspects of monitoring all waiting lists to ensure accuracy and completeness.
• To collate and summarise data extracted from Trakcare & MiLan waiting list reporting systems for monitoring purposes, with responsibility for ensuring patients approaching guarantee wait time are brought to the attention of the Waiting List Co-ordinator.
• To assist in providing relevant administrative services with service providers, Medical Secretaries, Medical Records, Pre-assessment and Information Services Department.
• To assist in achieving NHS Lanarkshire waiting time guarantees in conjunction with all relevant staff

Connaissances

Communication

Organisational skills

Data analysis

Health service experience

Description du poste

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To assist the Waiting List Co-ordinator in the full range of duties, particularly in providing the support administration required for in-house and external Waiting List Initiatives

Please note this is a fixed term post until 31/03/2027. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In This Key Role, You Will

• To assist in the administrative aspects of monitoring all waiting lists to ensure accuracy and completeness.
• To collate and summarise data extracted from Trakcare & MiLan waiting list reporting systems for monitoring purposes, with responsibility for ensuring patients approaching guarantee wait time are brought to the attention of the Waiting List Co-ordinator.
• To assist in providing relevant administrative services with service providers, Medical Secretaries, Medical Records, Pre-assessment and Information Services Department.
• To assist in achieving NHS Lanarkshire waiting time guarantees in conjunction with all relevant staff

What You'll Bring

• Educated to standard grade level with at least one years experience within Health Service
• Ability to compile and review figures
• Good Communication and interpersonal skills
• Good organisational skills

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

For informal discussion, please contact Kayleigh Sharkey Operational Admin Manager on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset Recruitment Administrator on [e-mail]

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application.

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.