CHL - Project Manager

Tidal; Santiago; A distancia; CLP 27.596.000 - 29.804.000; Jornada completa

Descripción de la vacante

Tidal is hiring a Project Manager to organize projects, improve Asana workflows, and keep teams accountable in a fully remote setting. You will work across departments to clean up processes, track deadlines, and ensure important tasks and recurring work are completed on time.

The role requires strong English communication, independent work in a fast-moving remote environment, and a proven ability to turn complex workflows into actionable plans.

Formación

• 3+ years in project management, business operations, or cross-functional roles.
• Proficient in Asana with managing timelines, dependencies, and stakeholders.
• Experience documenting SOPs and turning processes into repeatable workflows.
• Strong ownership, accountability, and stakeholder follow-up.
• Able to work independently in a fast-moving remote environment.
• English communication skills required.
• Experience with EOS or integrator-style operating models is a plus.

Responsabilidades

• Own and improve Asana workflows, structures, ownership, deadlines, dependencies, recurring processes, templates, and accountability.
• Review workflows, SOPs, and business processes to identify gaps, bottlenecks, and handoff issues.
• Manage cross-functional projects from planning through completion, coordinating stakeholders and blockers.
• Turn repeatable processes into clear and trackable Asana workflows for onboarding, launches, events, and reporting cycles.
• Support departments including wholesale, sales, creative, finance, logistics, and operations.
• Facilitate project meetings, document decisions, and ensure next steps are completed.
• Maintain SOPs, project docs, status updates, and other operational resources as a source of truth.

Conocimientos

Project management

Cross-functional coordination

English communication

Herramientas

Asana

Google Sheets

Google Docs

Slack

Notion

Trello

ClickUp

Monday.com

Microsoft Excel

Claude

ChatGPT

Descripción del empleo

Job Title: Project Manager (Business Operations)

Contractor Fee: $2,500–$2,700/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:

We are hiring a Project Manager to help organize projects, improve Asana workflows, and keep teams accountable. You will work across departments to clean up processes, track deadlines and action items, and make sure important tasks and recurring work are completed on time.

Key Responsibilities:

• Own and improve Asana workflows, including project structures, task ownership, deadlines, dependencies, recurring processes, templates, and accountability.

• Review workflows, SOPs, and business processes to identify gaps, bottlenecks, missed handoffs, and opportunities for improvement.

• Manage cross-functional projects from planning through completion, coordinating stakeholders, tracking deliverables, following up on blockers, and escalating issues when needed.

• Turn repeatable processes such as onboarding, launches, events, reporting cycles, and operational routines into clear and trackable Asana workflows.

• Support different departments based on business priorities, including wholesale, sales, creative, finance, logistics, and operations.

• Facilitate project meetings as needed, document decisions and action items, and ensure next steps are assigned and completed.

• Maintain SOPs, project documentation, status updates, and other operational resources as a reliable source of truth.

Software/Platforms/Tools:

• Asana, advanced proficiency required

• Google Sheets and Google Docs

• Slack

• Notion, Trello, ClickUp, Monday.com, or similar project management tools

• Microsoft Excel

• Claude, ChatGPT, or similar AI tools

Qualifications:

• At least 3 years of experience in project management, business operations, operations coordination, or a similar cross-functional role.

• Strong hands-on experience using Asana to manage projects, recurring workflows, timelines, dependencies, and multiple stakeholders.

• Proven experience improving workflows, creating repeatable processes, documenting SOPs, and bringing structure to loosely organized projects or teams.

• Strong understanding of project ownership, task accountability, stakeholder follow-up, and cross-functional coordination.

• Comfortable moving between departments, learning new processes quickly, and managing multiple priorities.

• Strong written and verbal English communication skills with the confidence to follow up and hold stakeholders accountable.

• Highly organized, proactive, detail-oriented, systems-minded, and able to work independently in a fast-moving remote environment.

• Experience with EOS, Integrator-style operating models, eCommerce, DTC, wholesale, retail, or consumer brands is a plus.

Shift Schedule:

• Monday to Friday, with approximately 4–5 hours of daily overlap with US Pacific Time business hours for meetings, project coordination, and stakeholder follow-ups. The remaining working hours may be completed asynchronously. Exact working hours will be agreed upon directly between the contractor and the client.