BESS Field Service Engineer – LAC Zone (Travel)

Trina Solar Co.; Santiago; On-site; CLP 16,740,000 - 30,132,000; Full time

Job summary

Trina Solar Co. is seeking a Field Technical Support & Troubleshooting specialist to act as second-level tech support for the FSE team, diagnose complex faults in BESS systems, and coordinate with OEMs for resolutions.

The role includes maintenance planning, incident response, and ensuring compliance with contractual response times. The candidate should have a technical degree in electrical engineering and 3–5 years in BESS/solar asset maintenance, with fluency in Spanish and English and

Qualifications

• 3–5 years of experience in maintenance or engineering of BESS, solar PV, or other grid-connected/industrial energy assets.
• Prior experience providing technical support to field crews or subcontracted maintenance teams is preferred.
• Availability to travel to site as required by the assigned zone.
• Availability for after-hours escalation on critical incidents, consistent with the 24/7 operational nature of the Maintenance scope.
• Fluency in Spanish and English is required.

Responsibilities

• Act as second-level technical support for the FSE Supervisor and FSE Crew within the assigned zone, engaging when a fault or incident exceeds field-level troubleshooting capability.
• Diagnose root cause of recurring or complex faults across BESS systems - batteries, PCS/inverters, BMS/EMS, HVAC and balance-of-plant equipment.
• Escalate to the OEM/equipment manufacturer when a fault exceeds local resolution capacity, and track the case through to closure.
• Support incident response and root-cause analysis jointly with the FSE Supervisor, defining and tracking corrective actions within contractual response times.

Skills

BESS/PCS knowledge

MV equipment knowledge

SCADA/EMS familiarity

Root cause analysis

Technical communication

Reading electrical diagrams

Spanish fluency

English fluency

Education

Technical degree in Electrical/Electronic/Electromechanical Engineering

Bachelor's degree in Engineering

Tools

Modbus

DNP3

SCADA/EMS platforms

Job description

Trina Solar Co. is seeking a Field Technical Support & Troubleshooting specialist to act as second-level tech support for the FSE team, diagnose complex faults in BESS systems, and coordinate with OEMs for resolutions.

The role includes maintenance planning, incident response, and ensuring compliance with contractual response times. The candidate should have a technical degree in electrical engineering and 3–5 years in BESS/solar asset maintenance, with fluency in Spanish and English and