Especialista en Abastecimiento y Ventas de Stock

Falabella Retail; Valparaíso; On-site; CLP 4,000,000 - 6,000,000; Full time

Job summary

Marriott International’s Sheraton brand seeks an energetic Guest Services Associate to resolve guest inquiries and manage reservations with professionalism. You will assist with training, uphold brand standards, and maintain confidentiality while delivering exceptional hospitality.

The role requires strong communication and the ability to handle multiple tasks in a fast-paced environment. Located in Viña del Mar, Chile, this full-time position emphasizes guest satisfaction, accuracy in

Qualifications

• Education: High school diploma or GED.
• Experience: At least 2 years in related work.
• No supervisory experience required.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with Sales, Data Administration, and Accounting.
• Enter Marriott Rewards information into the software when taking reservations.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support Sales & Marketing (filing, emails, typing, faxing).
• Assist management in training and motivating employees; model professional behavior.
• Follow all company policies; ensure confidentiality and protect company assets.
• Welcome and acknowledge guests; anticipate and address service needs; thank guests with genuine appreciation.
• Move and lift objects weighing up to 10 pounds as required.
• Communicate clearly and prepare/write documents accurately.

Education

High school diploma or G.E.D.

Job description

Marriott International’s Sheraton brand seeks an energetic Guest Services Associate to resolve guest inquiries and manage reservations with professionalism. You will assist with training, uphold brand standards, and maintain confidentiality while delivering exceptional hospitality.

The role requires strong communication and the ability to handle multiple tasks in a fast-paced environment. Located in Viña del Mar, Chile, this full-time position emphasizes guest satisfaction, accuracy in