AI Product Manager

EPAM Systems; Chile; Remote; CLP 68,226,000 - 107,212,000; Full time

Job summary

EPAM Systems Inc. is seeking an AI Product Manager to drive practical AI solutions across sales, marketing, and operations.

You will translate emerging AI capabilities into measurable business value by leading cross-functional efforts and shaping product roadmaps. The role emphasizes hands-on AI product development, from defining requirements to shipping AI agents and automated workflows, with a focus on governance, security, and scalable execution.

Qualifications

• Bachelor's or Master's degree, or equivalent practical experience.
• 5+ years in software development, product management, RevOps, or related fields.
• 2+ years in senior/lead/manager roles.
• Hands-on experience building AI agents and automations.
• Experience with Salesforce and go-to-market tools.

Responsibilities

• Partner with cross-functional teams to identify AI opportunities and define success metrics.
• Map go-to-market processes end-to-end to reduce steps and manual effort.
• Own AI backlog and prioritize by business value, effort, risk, and fit.
• Build and ship AI agents and workflows from prototype to production.
• Write clear requirements and develop solutions using AI coding tools.

Skills

AI product mgmt

Salesforce knowledge

Go-to-market

English proficiency

Team leadership

Education

Bachelor’s/Master’s degree or equivalent

Tools

Salesforce

Gong

Clari

PSA platforms

Claude Code

Anthropic Claude

Job description

We are looking for an AI Product Manager to join our team. This role is ideal for someone who thrives at the intersection of technology, business strategy, and go-to-market operations. You'll work across multiple functions to turn emerging AI capabilities into practical solutions that drive measurable business value. If you're excited about building hands-on AI products while collaborating with sales, marketing, and operations teams, this opportunity is a great matchResponsibilitiesPartner with Worldwide Field Operations, including Sales, Sales Architects and Engineers, Renewals, Channels, RevOps, Professional Services, and Customer Support, as well as Marketing and Product, to identify AI opportunities and define the problem, target users, and success measuresMap go-to-market processes end to end, including lead-to-cash, renewals, partner deal registration, issue-to-resolution, and feedback-to-roadmap, to eliminate unnecessary steps and reduce manual effortOwn the AI backlog for go-to-market initiatives, prioritizing requests based on business value, effort, risk, and strategic fitTriage incoming requests to determine the right approach, whether a custom AI agent, low-code or no-code build, AI embedded within SaaS tools such as Salesforce, Gong, or Marketo, or workflow automationBuild solutions supporting account research, meeting preparation, pipeline and forecasting, renewals, partner enablement, RFP response, case triage, and campaign and content operations, as well as product feedback processesBuild and ship AI agents, Claude Projects, and automated workflows independently, carrying work from prototype through to productionWrite clear requirements, then develop solutions using AI coding assistants such as Claude Code, including related APIs and integrationsSet up evaluation processes covering accuracy, tone, customer impact, and human review, while applying AI governance, security, and privacy standards in partnership with Security, Legal, and Enterprise Architecture teamsDrive adoption through training and enablement efforts, while tracking metrics such as seller time saved, cycle time, case resolution time, and pipeline qualityRequirementsA Bachelor's or Master's degree, or equivalent practical experienceA minimum of 5 years of relevant experience in software development, product management, RevOps, Sales, Marketing, Support Ops, or business systemsAt least 2 years in Senior, Lead, Manager, or Owner-level rolesA proven track record managing engagements for teams of 5 or more full-time employeesHands-on experience building and shipping AI agents and automations using tools such as ChatGPT or GeminiPractical development experience using AI coding assistants such as Claude Code, including working with APIs, integrations, and enterprise dataWorking knowledge of prompt engineering, RAG, tool use, and AI evaluation methodsStrong understanding of B2B sales, renewals, and channel dynamics, along with how deals progress through delivery, support, and renewal stagesHands-on experience with Salesforce and go-to-market tools such as Gong, Clari, or PSA platformsAbility to build trust with sellers, engineers, and go-to-market leaders, and to communicate AI concepts in clear business termsWorking knowledge of Salesforce Sales CloudFluent English communication skills at a B2 level or higherNice to haveExperience with Conga CLMFamiliarity with AI governance practices, AWS Bedrock, and Adobe Marketo EngageExposure to agentic automation low-code platforms and agentic workflowsExperience with Anthropic Claude and business process analysisKnowledge of context engineering, Glean, and Model Context ProtocolFamiliarity with Salesforce CPQ, Salesforce Service Cloud, Agentforce, and Salesforce ApexRelevant certifications, which would be considered a valuable addition to your qualificationsWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.