Agile Delivery Lead: Scrum Master & Release Train Coach

Global Payments Inc.; Santiago; On-site; CLP 12,000,000 - 18,000,000; Full time

Job summary

Global Payments Inc. is seeking an Agile Delivery Lead to coordinate Scrum Master activities across multiple teams supporting the Genius Enterprise POS platform. You will coach teams, facilitate planning, manage risks and dependencies, and drive delivery governance with stakeholders.

You will partner with Product, Engineering, Architecture and Delivery to improve execution, transparency and outcomes. Strong leadership and communication are essential.

Qualifications

• 3+ years as Scrum Master or Agile Delivery Lead
• Experience supporting Agile delivery teams in software development
• Experience facilitating team and cross-functional planning activities
• Experience identifying and resolving delivery risks, dependencies and impediments
• Experience using Jira and Confluence
• Experience applying SAFe, Lean, Scrum, Kanban in practice

Responsibilities

• Coordinate across multiple Agile teams, product pods and stakeholders
• Identify and help resolve delivery risks, dependencies and impediments
• Drive transparency via delivery metrics and executive-ready status updates
• Support planning activities aligning execution with business priorities
• Partner with Product, Engineering, Architecture to improve delivery and alignment
• Coach teams in Agile, Lean, Scrum, and Kanban practices
• Promote continuous improvement through retrospectives and metrics analysis
• Help teams establish sustainable delivery practices for their Agile maturity
• Serve as Scrum Master for one or more teams as needed
• Facilitate Agile ceremonies including planning, refinement, retrospectives, and daily coordination
• Improve backlog readiness, delivery predictability and customer outcomes

Skills

Agile delivery

Facilitation

Release planning

Risk management

Stakeholder management

Coaching teams

SAFe/Lean

Executive communication

Delivery metrics

Adaptability

Education

Bachelor's degree in Business/IT/CS/Engineering

Tools

Jira

Confluence

Job description

Global Payments Inc. is seeking an Agile Delivery Lead to coordinate Scrum Master activities across multiple teams supporting the Genius Enterprise POS platform. You will coach teams, facilitate planning, manage risks and dependencies, and drive delivery governance with stakeholders.

You will partner with Product, Engineering, Architecture and Delivery to improve execution, transparency and outcomes. Strong leadership and communication are essential.