Zurich-based Digital Banking Support Specialist

Swisslinx AG; Zürich; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

Swisslinx AG in Zurich is recruiting for an exciting opportunity with a leading financial institution. You will support clients with digital banking and e-banking services, handling inquiries with professional advice.

The role requires Swiss banking experience, strong communication, and fluency in German and English; additional languages are a plus. A solution-oriented, team-player mindset is essential for success in a fast-paced banking environment.

Qualifikationen

• Experience in Swiss banking or financial services
• Strong customer service and communication skills
• Previous experience in Swiss banking is a must
• Technology affinity and interest in digital banking
• Fluent German and English (must have)
• French, Italian, or Spanish is an advantage
• Team player with a solution-oriented mindset

Aufgaben

• Support clients with digital banking and e-banking services
• Handle customer inquiries and provide professional advice
• Assist with payments and day-to-day banking requests
• Resolve digital banking access and functionality issues
• Collaborate with internal teams to ensure excellent customer service

Kenntnisse

Customer service

Digital banking

Swiss banking

German language

English language

Team player

Problem solving

Jobbeschreibung

Swisslinx AG in Zurich is recruiting for an exciting opportunity with a leading financial institution. You will support clients with digital banking and e-banking services, handling inquiries with professional advice.

The role requires Swiss banking experience, strong communication, and fluency in German and English; additional languages are a plus. A solution-oriented, team-player mindset is essential for success in a fast-paced banking environment.