Workspace Manager

The Talents Lab; Zürich; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Five weeks of annual leave

Birthday day off

Halbtax travelcard

Annual development budget

Fresh fruit & premium coffee

Zusammenfassung

HeadsQuarter in Zurich is seeking a proactive Workspace Manager to take full operational ownership of one premium location. You will be the on-site contact for members and guests, upholding service standards and fostering a welcoming atmosphere.

Requirements include several years in Front Office, Guest Relations, Hotel Management or coworking environments, with fluent German and English. The role offers strong autonomy and a generous leave policy.

Qualifikationen

• Several years of experience in Front Office, Guest Relations, Hotel Management, coworking, serviced offices, or a comparable service-oriented environment.

Aufgaben

• Take full operational ownership of one premium HeadsQuarter location.
• Be the primary on-site point of contact for members and guests, upholding service standards at every interaction.
• Build genuine relationships with members, know their names and milestones, and create thoughtful surprise moments within a budget.
• Monitor vacant offices, support member retention and renewals, and identify upsell opportunities.
• Lead day-to-day operations, ensuring cleanliness, order, and a welcoming atmosphere.
• Coordinate and manage external partners (cleaning, technical services, maintenance, etc.).
• Manage access control, mail handling, data maintenance in internal systems, and ordering processes.
• Know and follow escalation protocols in case of a crisis or incident.
• Support the preparation and execution of internal and external events.

Kenntnisse

Front Office

Guest Relations

Hotel Management

Coworking

Jobbeschreibung

Our client is HeadsQuarter, the leading provider of premium workspaces in Zurich, operating more than 12,000 m² across prime city‑center locations. HeadsQuarter offers flexible, high‑quality workspace solutions tailored to the individual needs of its members, from small, agile teams to larger corporate organisations. What truly sets HeadsQuarter apart is its personal, attentive approach to service, inspired by the standards typically found in owner‑operated boutique hotels. Comprehensive services, thoughtfully designed environments, and a curated community create the ideal balance between focused work, inspiration, and wellbeing.

Workspace Manager (m/w/d)

As part of its continued development we are looking for a proactive and hospitality‑driven Workplace Manager to take full operational ownership of one premium HeadsQuarter location.

• Take full operational ownership of one premium HeadsQuarter location
• Be the primary on‑site point of contact for members and guests, upholding HeadsQuarter's service standards at every interaction
• Build genuine relationships with members, know their names and milestones, and create thoughtful surprise moments within an allocated budget
• Monitor vacant offices, support member retention and renewals, and identify upsell opportunities
• Lead day‑to‑day operations, ensuring cleanliness, order, and a welcoming atmosphere at all times
• Coordinate and manage external partners (cleaning, technical services, maintenance, etc.)
• Manage access control, mail handling, data maintenance in internal systems, and ordering processes
• Know and follow escalation protocols in case of a crisis or incident
• Support the preparation and execution of internal and external events

What you bring.

• Several years of experience in Front Office, Guest Relations, Hotel Management, coworking, serviced offices, or a comparable service‑oriented environment
• Strong sense of ownership and accountability, identifying and resolving issues without being prompted
• High level of autonomy and sound judgment in ambiguous situations
• Clear and professional communication, both written and verbal
• Fluent German and English, written and spoken

Why you'll love it.

• Work in some of the most inspiring and thoughtfully designed workspaces in Zurich
• Real ownership of a location, with a high degree of autonomy
• Five weeks of annual leave, plus an additional day off on your birthday
• Halbtax travelcard and seasonal pass for Zurich's public swimming pools
• Annual budget for personal and professional development
• Daily access to fresh fruit, snacks, premium coffee, in‑house gym, weekly brunches and aperitifs

Details.

• Location: Zürich, Switzerland
• Start date: Sept‑Oct 2026
• Workload: 100%

Apply today! We answer to all applications and always provide constructive feedback.

Send your application to [e-mail]