Wealth Client Services Executive – Middle East

Deutsche Bank; Genf; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Emotional & mental well-being support

Physical health programs

Collaborative, inclusive culture

Financial security planning

Zusammenfassung

Deutsche Bank in Geneva seeks a client-centric service professional to support Relationship Managers in day-to-day client servicing within Wealth Management and Private Banking. You will handle account maintenance, onboarding documentation, and regulatory-compliant processes while collaborating with CLM, KYC, and onboarding teams.

The role requires a Bachelor’s degree with at least 3 years of experience in wealth management or related fields, strong communication skills, and the ability to work

Qualifikationen

• Bachelor’s degree or equivalent; Master’s degree is an advantage.
• Minimum 3 years’ experience in Wealth Management, Private Banking, Account Management or Client Service/Sales Support roles.
• Strong client relationship and stakeholder management with a client-centric mindset.
• Fluency in English; Arabic language skills are a strong advantage but not mandatory.

Aufgaben

• Act as the primary support partner to Relationship Managers for day-to-day client servicing activities.
• Manage and respond to client and RM requests related to account maintenance, documentation, balances, statements, products and services.
• Support new account openings by preparing and reviewing complete client documentation packs for onboarding.
• Coordinate with CLM, AFC, KYC, Onboarding and other control functions to ensure timely completion of client requirements.
• Monitor and resolve documentation deficiencies and regulatory requirements to support risk and compliance standards.
• Ensure all client account-related operational activities are completed accurately and within agreed service levels.
• Maintain high-quality client records, call reports and documentation in line with internal policies and regulatory requirements.
• Build strong relationships with RMs, bankers, product partners and infrastructure teams to deliver a seamless client experience.
• Support client events, after-sales activities and other business development initiatives led by the RM team.
• Contribute to team projects, process improvements and business continuity activities, including providing backup support when required.

Kenntnisse

Client servicing

Relationship management

Banking operations

English fluency

Arabic language

Cross-functional collaboration

Ausbildung

Bachelor's degree

Master's degree (advantage)

Tools

AI tools

Jobbeschreibung

Deutsche Bank in Geneva seeks a client-centric service professional to support Relationship Managers in day-to-day client servicing within Wealth Management and Private Banking. You will handle account maintenance, onboarding documentation, and regulatory-compliant processes while collaborating with CLM, KYC, and onboarding teams.

The role requires a Bachelor’s degree with at least 3 years of experience in wealth management or related fields, strong communication skills, and the ability to work