VP Customer Success – Manufacturing

BlueCallom Corp.; Zürich; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

BlueCallom Corp. in Zürich is seeking a VP of Customer Success for Manufacturing to drive measurable ROI from enterprise AI solutions. You will work directly with senior leaders in manufacturing, shaping engagements and guiding adoption across complex environments.

The role requires deep industry focus, strategic account management, and the ability to scale partnerships over years. You will leverage AI tools and cloud expertise to unlock sustained value for customers and demonstrate tangible

Qualifikationen

• Proven enterprise sales experience with large organizations.
• Understanding of cloud computing economics and Pay-per-Use concepts.
• 3+ years in enterprise customer success with big deals.
• Curiosity and ability to uncover customer pain points.
• Familiar with AI space and cloud services.

Aufgaben

• INDUSTRY FOCUS on Manufacturing to leverage domain connections.
• SALES RESPONSIBILITY to understand needs and connect with top experts.
• EMPATHETIC ENGAGEMENT to craft AI-driven strategies for prospects.
• HELP YOUR CUSTOMER SCALE to support enterprise growth over years.

Kenntnisse

Enterprise sales

Manufacturing industry

Cloud economics

AI tools familiarity

Customer insights

Tools

ChatGPT

AI platforms

Jobbeschreibung

We are looking for candidates with top cognitive abilities, not certificates

BlueCallom·AI, a Swiss Enterprise AI company, is pioneeringEnterprise Workflow Intelligence and design. We don’t just talk about the future of AI—we create it. We invented adaptive Enterprise Workflow Intelligence, span a virtual network across our customers’ enterprises, and connect with existing data and systems. Employees no longer feed computer masks but collaborate with AI to get their job done as quickly, as personalized, and as successfully as possible.

Future of Work

We help shape the future of work in a positive way, as our technology is so advanced that companies keep their entire workforce. If you join BlueCallom, you will experience the future of work yourself.

Full Job Description

VP Customer Success – Manufacturing

Responsibility

Today, top managers are looking for measurability, manageability, productivity gain, and a serious ROI when it comes to AI.
They look for a mission-critical solution – not tools.
They are aiming at significant competitive advantages – not improving some numbers.
They want impact – not tiny improvements.
You work directly with top management, project management, and decision makers, backed by enterprise AI agents that amplify your success.

Responsibility

Your Responsibilities:

• INDUSTRY FOCUS
  You focus on the Manufacturing industry. Your experience and connections in that industry will be critical to accelerating your access rate.
• SALES RESPONSIBILITY
  Rapidly understand needs and necessities. Connect customers with our top experts.
  Help customers envision BlueCallom’s value. Never sell – Help make buying their success.
• EMPATHETIC ENGAGEMENT
  Understand customer needs and craft an AI-driven strategy for each prospect. Help them envision what it feels like to work with BlueCallom.
• HELP YOUR CUSTOMER SCALE
  Enterprise AI Customers are not single-shot deals. They will work and scale with us for years. You are responsible for helping them to scale on their timeline.

Qualification

Qualification

Target Market Experience

• You have profound sales experience working with enterprises of 1,000 – 20,000 employees, including how they operate, what they require from a vendor like us, and how to engage with them.
• You understand the economics of cloud computing and ideally Pay-per-Use. You understand the typical requirements customers have when working with cloud-based solutions.

Success Manager Qualification

• 3+ years of experience in an enterprise customer success business (100k+ deal size).
• Your curiosity is above average and helps you uncover your customers’ major pain points.
• You are familiar with the AI space and the corresponding cloud services environment.
• Well-versed in ChatGPT and other AI tools.
• Your abstract thinking capability lets you envision what the solution for your customer may look like. And you can communicate it.

Professional Networking

• You have a significant network of professionals for exchanges.
• You are very well connected in your industry (Manufacturing)
• You are open-minded and seek input from peers in your industry.
• You have a strong following on LinkedIn and communicate well.
• Connect with a large number of people every day.
• Research customer insights to gauge their potential benefits from working with us.

Logistics

Our Location & Office

8008 Zürich, Switzerland
Our office is next to the lake, the opera, and the city center. There are tram/bus stops, supermarkets, and restaurants within walking distance.

Home office won’t work for us.
We love to think, create, work, and grow together.
We are all BTO (Back to Office).

What we have to offer

A cool team of open minds
A place for life long learning
Monthly salary
Plus, a success bonus
A stock option plan
An opportunity to make a difference