VIP Guest Experience Lead — EURO 2028

UEFA; Nyon; Hybrid; CHF 90.000 - 150.000; Teilzeit

Zusammenfassung

UEFA EURO 2028 is seeking a Guest Experience & Services Expert to plan and deliver guest services across eight host cities, with a focus on VIP hotels and airports. You will coordinate with internal teams and external partners to ensure seamless operations and high-quality guest experiences during tournament time.

Based in Nyon, Switzerland, the role involves travel to UEFA events, staff training, and the rollout of service excellence programs across VIP areas.

Qualifikationen

• 1–3 years' experience in events, hospitality or guest management.
• 4–6 years' experience in events, preferably sports events.

Aufgaben

• Assist in developing and delivering the guest management and protocol strategy.
• Oversee service levels and ensure standards across UEFA VIP hotels and hubs.

Kenntnisse

Guest management

Hospitality

Planning

MS Office

Communication

Tools

MS Office

Jobbeschreibung

UEFA EURO 2028 is seeking a Guest Experience & Services Expert to plan and deliver guest services across eight host cities, with a focus on VIP hotels and airports. You will coordinate with internal teams and external partners to ensure seamless operations and high-quality guest experiences during tournament time.

Based in Nyon, Switzerland, the role involves travel to UEFA events, staff training, and the rollout of service excellence programs across VIP areas.