VDI / Server Engineer

Avacone; Basel; On-site; CHF 110,000 - 150,000; Full time

Job summary

Avacone in Basel, Switzerland, seeks an experienced VDI / Server Engineer to design, implement and support enterprise virtual desktop infrastructure and related server platforms. You will ensure secure, reliable and scalable virtual workspaces for users across the organisation.

The role focuses on optimizing performance, availability and user experience, with opportunities to contribute to modernisation initiatives, automation, and continuous service improvement within a collaborative

Qualifications

• Requires proven experience in designing and supporting enterprise VDI and server environments.
• Strong knowledge of desktop virtualization, profile management and application delivery.
• Deep experience with Citrix, Windows OS, AD and GP policies.
• Experience with endpoint management, security controls and IAM integrations.
• Ability to document technical solutions and communicate with technical and non-technical stakeholders.

Responsibilities

• Design, implement and maintain VDI and virtual application platforms.
• Manage VDI images, app delivery, user profiles and policy configurations.
• Ensure VDI capacity, performance and availability for a consistent user experience.
• Integrate VDI with identity, endpoint management, storage, networking and security.
• Implement secure baselines and access controls.
• Automate image creation, provisioning and maintenance.
• Monitor VDI and MS server platforms and resolve performance issues.
• Assist patching, upgrades, migrations and lifecycle management.
• Participate in incident, problem, change and major incident management.
• Maintain technical documentation and operating procedures.
• Collaborate with client engineering, network, security, storage and applications teams.
• Contribute to modernization initiatives and service improvements.

Skills

Enterprise VDI design

Citrix

Windows Server

Active Directory

Group Policy

Endpoint management

Automation / build automation

Incident / problem management

Documentation

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Citrix Virtual Apps and Desktops

VMware / Hyper-V

PowerShell / scripting

Job description

Role Purpose

The VDI / Server Engineer is responsible for designing, implementing and supporting virtual desktop infrastructure (VDI), Microsoft-based server platforms and end-user computing services. The role delivers secure, reliable and scalable virtual workspaces for users across the organisation, ensuring platform performance, availability and a consistent user experience.

Key Responsibilities

• Design, implement and maintain VDI and virtual application platforms.
• Manage virtual desktop images, application delivery, user profiles and policy configurations.
• Manage VDI capacity, performance and availability to support a consistent user experience.
• Integrate VDI services with identity, endpoint management, storage, networking and security platforms.
• Implement secure configuration baselines and access controls.
• Automate image creation, provisioning, configuration and maintenance activities.
• Monitor VDI and Microsoft server platforms, investigating and resolving performance and availability issues.
• Support patching, upgrades, platform migrations and lifecycle management.
• Participate in incident, problem, change and major incident management.
• Maintain technical documentation, design standards and operating procedures.
• Collaborate with client engineering, network, security, storage and application teams.
• Contribute to modernisation initiatives and continuous service improvement.

Skills and Experience

• Strong experience in designing and supporting enterprise VDI and server environments.
• Knowledge of virtual desktop, application virtualisation and profile management technologies.
• Experience with virtualisation platforms and their storage and network dependencies.
• In-depth knowledge of Citrix, Windows desktop and server operating systems, Active Directory and Group Policy.
• Experience with endpoint management, identity integration and security controls.
• Familiarity with desktop image management, application packaging and build automation.
• Knowledge of monitoring, user experience analysis and performance optimisation.
• Strong understanding of platform reliability, security, resilience and operational excellence.
• Experience participating in incident, problem, change and lifecycle management.
• Ability to document technical solutions and communicate effectively with technical and non-technical stakeholders.
• A collaborative, improvement-focused and automation-oriented approach to engineering.
• Commitment to continuous learning, professional development and relevant industry accreditations.

Qualifications and Professional Experience

• Bachelor’s degree or equivalent professional experience.
• Typically six to ten years of relevant experience, or demonstrable expertise appropriate to the role.

Desirable Experience

• Experience with cloud-hosted or hybrid VDI solutions.
• Understanding of Infrastructure as Code (IaC) and continuous integration and continuous delivery (CI/CD) concepts.
• Experience coordinating the work of others or contributing to technical projects.