Technical Support (f/m/d)

NCAB Group; Bachenbülach; On-site; CHF 80,000 - 110,000; Full time

Benefits offered by this job

International team events

Company pension scheme

25 days paid holiday

Job summary

NCAB Group in Bachenbülach, Switzerland seeks a Technical Support specialist to assist customers and sales colleagues, prepare quotes, and manage production data. You will collaborate with factories in Europe and Asia, handle engineering questions, and contribute to projects. German and English language skills are required; a technical/electronics background is preferred.

This role offers a fair salary, pension plan, and 25 days holiday within an international, collaborative environment.

Qualifications

• Education in technical or electronic field or comparable qualification.
• Interest in electronics industry and customer collaboration.
• First experience in electronics is a plus.

Responsibilities

• Providing technical support for customers and sales colleagues.
• Preparing, tracking, and processing quotes.
• Article maintenance and release in the CRM system.
• Preparation of production data (drawings, customer specifications and Gerber data).
• Processing internal and external engineering questions.
• Collaborating with the factories in Europe and Asia.
• Supporting in the clarification of technical complaints.
• Collaborating in projects.

Skills

German language

English language

Customer collaboration

Structured work style

Communication

Education

Technical or electronics field education

Job description

At NCAB Group, we believe great people drive business success. As a Technical Support (f/m/d), you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together. Your team in Bachenbülach, Switzerland is happy to welcome you!

Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy, we build long-term partnerships based on trust, quality and technical excellence.

On our growth past we invest in people, digital transformation and sustainable business practices—creating opportunities to learn, grow and make an impact.

Main Responsibilities

• Providing technical support for customers and sales colleagues
• Preparing, tracking, and processing quotes
• Article maintenance and release in the CRM system
• Preparation of production data (drawings, customer specifications and Gerber data)
• Processing internal and external engineering questions
• Collaborating with the factories in Europe and Asia
• Supporting in the clarification of technical complaints
• Collaborating in projects

Profile

• Education in technical or electronic field or comparable qualification
• Interested in the electronics industry
• First experience in the field of electronics is a plus
• Knowledge of German and English
• Passion in collaborating with customers and colleagues
• Structured and flexible in your way of working
• Open and communicative

Benefits

• International company, with local and global team events
• Fair and market standard salary, with the chance of a variable payment per year25 days paid holiday per year
• Company pension scheme

Our Values

Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together.