Technical Rollout Lead for End-to-End Solutions

Worldline Switzerland; Zürich; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Flextime

Mobile working within Switzerland

Company pension plan

Individual training programs

Job bike

Employee discounts

Mobility subsidies

Food subsidies

Free parking (location-specific)

Regular employee events

Innovation Festival participation

Employee Share Program

Sustainable, international company-ccl

Zusammenfassung

Worldline Switzerland is seeking a Technical Customer Consultant (fixed-term) to own and drive customer rollouts end-to-end, translate requirements into robust technical solutions, design and validate integrations, conduct testing (including bug fixing), and perform thorough analyses to improve delivery quality and outcomes.

You’ll collaborate closely with Product, Engineering, Sales, Support, and Security, applying Worldline solution concepts in real engagements and ensuring rapid adoption by

Qualifikationen

• Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3+ years in a technical customer-facing role with rollout experience.
• Strong foundation in integrations and technical solutioning.
• Experience delivering technical demos, creating solution designs, and writing technical documentation.
• Troubleshooting and debugging skills with clear communication to technical and non-technical audiences.
• Proficient in English; German and French.
• Customer focused, structured, collaborative, and willing to travel as needed.

Aufgaben

• Rollouts leadership: plan, coordinate, and execute customer rollouts from kickoff to go-live and post-implementation reviews; develop rollout roadmaps and cutover plans.
• Solution design: translate customer needs into technical architectures and integration solutions.
• Testing and quality assurance: design test cases, execute end-to-end and tactical tests, validate integration points, and ensure compliance with requirements.
• Bug management: reproduce, triage, and track defects; collaborate with engineering to implement fixes and verify resolutions.
• Analysis and reporting: measure outcomes against KPIs, perform root-cause analysis, capture lessons learned, and propose optimization actions.
• Demos and workshops: deliver technical demonstrations and customer-focused solution sessions.
• Documentation: maintain technical guides, integration playbooks, and knowledge base articles.
• Client enablement and go-live support: enable customers for successful adoption; provide hands-on go-live assistance.
• Change management and risk mitigation: manage changes, communicate impacts, and address risks proactively.
• Travel: occasional on-site support for critical rollouts or workshops.

Kenntnisse

Customer-facing experience

Technical communication

Demos & presentations

Troubleshooting

English proficiency

German & French proficiency

Collaboration across teams

Ausbildung

Degree in Computer Science/Engineering or related field

Jobbeschreibung

Worldline Switzerland is seeking a Technical Customer Consultant (fixed-term) to own and drive customer rollouts end-to-end, translate requirements into robust technical solutions, design and validate integrations, conduct testing (including bug fixing), and perform thorough analyses to improve delivery quality and outcomes.

You’ll collaborate closely with Product, Engineering, Sales, Support, and Security, applying Worldline solution concepts in real engagements and ensuring rapid adoption by