Technical Rollouts & Integrations Specialist

Worldline; Zürich; Hybrid; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Flextime & mobile working withinSwitz

Company pension plan

Employee discounts

Mobility and food subsidies

Regular employee events

Zusammenfassung

Worldline is seeking a Technical Customer Consultant (fixed-term) to own customer rollouts end-to-end, translating requirements into robust technical solutions and validating integrations with cross-functional teams. You’ll design architectures, conduct testing, and drive quality improvements for successful deployments.

You will collaborate with Product, Engineering, Sales, Support, and Security to ensure rapid customer adoption, deliver demonstrations, and create technical documentation.

Qualifikationen

• Degree in Computer Science, Engineering, or related field, or equivalent practical experience.
• 3+ years in a technical customer-facing role, with proven rollout experience from start to finish.
• Strong technical foundation in integrations and technical solutioning.
• Experience with delivering technical demos, creating solution designs, and writing technical documentation.
• Troubleshooting and debugging skills; ability to communicate findings clearly to both technical and non-technical audiences.
• Proficient in English; German or other regional languages are a plus.
• Customer focus, structured work style, and the ability to collaborate across teams; willingness to travel as needed.

Aufgaben

• Rollouts leadership: plan, coordinate, and execute customer rollouts from kickoff to go-live and post-implementation reviews; develop rollout roadmaps and cutover plans.
• Solution design: translate customer needs into technical architectures and integration solutions.
• Testing and quality assurance: design test cases, execute end-to-end and tactical tests, validate integration points, and ensure compliance with requirements.
• Bug management: reproduce, triage, and track defects; collaborate with engineering to implement fixes and verify resolutions.
• Analysis and reporting: measure outcomes against KPIs, perform root-cause analysis, capture lessons learned, and propose optimization actions.
• Demos and workshops: deliver technical demonstrations and customer-focused solution sessions.
• Documentation: maintain technical guides, integration playbooks, and knowledge base articles.
• Client enablement and go-live support: enable customers for successful adoption; provide hands-on go-live assistance.
• Change management and risk mitigation: manage changes, communicate impacts, and address risks proactively.
• Travel: occasional on-site support for critical rollouts or workshops.

Kenntnisse

Customer-focused

Strong communication

Team collaboration

Willingness to travel

Ausbildung

Degree in Computer Science or Engineering

Tools

Integration design

Technical documentation

Testing and QA

Jobbeschreibung

Worldline is seeking a Technical Customer Consultant (fixed-term) to own customer rollouts end-to-end, translating requirements into robust technical solutions and validating integrations with cross-functional teams. You’ll design architectures, conduct testing, and drive quality improvements for successful deployments.

You will collaborate with Product, Engineering, Sales, Support, and Security to ensure rapid customer adoption, deliver demonstrations, and create technical documentation.