Store Manager (m/f/d) - Geneva

RIMOWA; Genf; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Staff discount on products

Profit sharing scheme

RIMOWA Essential Ambassador suitcase (

International LVHM group environment

Regular leadership trainings

Zusammenfassung

RIMOWA in Geneva seeks an experienced Store Manager to lead luxury retail operations, coach a high-performing team, and drive exceptional client service. You will recruit, train, and develop staff, maximize sales through product knowledge and coaching, and ensure polished in-store experiences for discerning travellers.

Fluency in French and English is required. Join a globally renowned German luxury maison within the LVHM group, offering an international environment, competitive salary, profit

Qualifikationen

• 5+ years of sales and management experience in luxury retail.
• Strong leadership and communication across all levels.
• Excellent interpersonal and professional sales development skills.
• Passion for retail and client service.
• Fluent in French and English.

Aufgaben

• Manage, coach, supervise & motivate the team on the floor.
• Recruit, train and develop staff and promote a culture of excellence.
• Maximize sales through product knowledge, coaching and analytics.
• Support client advisors to reach individual goals with feedback.

Kenntnisse

Sales Leadership

Luxury Retail

Coaching

Client Service

French & English

Jobbeschreibung

Poste

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Missions

YOUR MISSION

• Manage, coach, supervise & motivate your team on the floor
• Recruit, train and develop your team and driving a culture of excellence across all retail activities
• Maximize the sales performance of the staff through product knowledge education, coaching staff through selling and clientele skills and reviewing individual transaction statistics on a regular basis. Apply RIMOWA standards and training programs
• Assist client advisors with the achievement of their individual goals by monitoring the suggested selling process and providing timely feedback and direction
• Enable in-store technicians & operations teams to provide impeccable aftersales service and smooth operations flows in the store
• Analyse weekly and monthly performance, create action plans and clearly communicate reports to GM
• Support and uphold the RIMOWA values and competencies at all times, striving to exceed expectations
• Lead by example and demonstrate RIMOWA sales and service model; assist clients in providing outstanding sales and service experience
• Ensure store tidiness, compliance with health & safety regulations and the correct execution of VM and new launch displays

Profil

Your Experience And Skills

• Minimum 5+ years sales and management experience in luxury retail environment
• Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base
• Professional sales development skills
• Exceptional interpersonal skills
• Passion for retail and client service
• Proficient in French and English

Information à l'attention des candidats

OUR OFFER

• A competitive salary based on your experience with additional profit sharing scheme
• Staff discount on RIMOWA products as well as regular LVMH Family & Friends offers
• Your own RIMOWA Essential Ambassador suitcase (after 6 months on a permanent contract)
• An international and exciting environment within the LVHM Group
• Exciting projects and individual career development opportunities
• Regular product & leadership trainings to continuously expand your know-how in the luxury segment

YOUR FUTURE

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future. #PlaceToGrow.

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.