Conseiller de vente - Genève (F/H)

Christian Dior Couture; Genf; Vor Ort; CHF 55.000 - 80.000; Vollzeit

Benefits dieser Stelle

Holiday entitlement 5 weeks

Lunch benefit 180 CHF per month

Birthday day off

Corporate benefits

Pension scheme

Referral program

Family atmosphere

Training opportunities

Career opportunities within LVMH

Zusammenfassung

Christian Dior Couture in Geneva is seeking Sales Associates to deliver exceptional customer care and uphold our luxury service standards. You will act as an ambassador of the Maison, making each client feel welcomed and cherished.

The role requires 3+ years in retail or hospitality, fluency in French and English, and a passion for fashion. You will build local and international client books, exceed sales KPIs, and provide outstanding service across in-person, phone, and digital channels.

Qualifikationen

• 3+ years of experience in retail or hospitality.
• Fluent in French and English; additional language a plus.
• Strong drive for business results with a passion for fashion.
• Excellent communication, empathy and agile mindset.
• Ability to develop lasting relationships and deliver outstanding service.

Aufgaben

• Achieve and exceed individual sales goals and KPI.
• Maintain a client-focused environment with best-in-class service.
• Develop local and international client books and recruit top clients.
• Demonstrate product expertise and share stories of our products.
• Resolve client issues in partnership with management to benefit business and client.

Kenntnisse

Customer service

Communication

Relationship building

Time management

Multilingual

Jobbeschreibung

Poste
Whatever you do — for work or pleasure — do it with passion! Live with passion!" Christian Dior
Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
For our boutique in Geneva, we are looking for Sales Associates. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.

Tasks & Responsibilities

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Maintain a strong drive for results and a positive mindset at all times
• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client

Profil

• 3+ years of experience in retail or hospitality environment
• Strong drive for business results with a passion for creativity, fashion and the Maison
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication
• Provide outstanding customer service including in person, over the phone and through electronic communication
• Prioritization and time management skills in a fast-paced environment
• Fluent in French and English, another language on top is a plus

Information à l'attention des candidats

The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.
Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.

• Holiday entitlement of 5 weeks per year
• Lunch benefit of 180Chf per month
• Additional day off on birthday
• Access to Corporate Benefits
• Special Employee conditions after successful completion of probation period
• Pension Scheme exclusive for DIOR
• Referral Program Bonus “Talents are knowing good Talents”
• Family Atmosphere & Flat Hierarchies
• Opportunities for further training and development
• Career opportunities withing the LVMH Group