Store Advisor - Elevate Customer Experience (Zurich)

On; Zürich; Presencial; CHF 45.000 - 65.000; Jornada completa

Descripción de la vacante

On Zürich seeks a Store Advisor to deliver exceptional customer service and drive sales while maintaining a premium shopping experience. You will guide customers through their journey, optimize stock, and execute visual merchandising with attention to detail.

You will respond to inquiries, assist with deliveries and restocking, and uphold safety and cleanliness standards. Fluency in English and conversational German are required; weekend/evening work is expected.

Formación

• 1+ years of experience in retail or customer service; premium, luxury, or sports background is a plus.
• Strong customer service mindset with the ability to engage customers and address needs.
• Excellent communication skills and attention to detail.
• Ability to work weekends, evenings, and holidays as needed.
• Fluent in English with conversational German.

Responsabilidades

• Respond to customer inquiries and resolve issues to ensure a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to maintain inventory.

Conocimientos

Customer service

Communication

Organization

Weekend availability

English fluency

German conversation

Descripción del empleo

On Zürich seeks a Store Advisor to deliver exceptional customer service and drive sales while maintaining a premium shopping experience. You will guide customers through their journey, optimize stock, and execute visual merchandising with attention to detail.

You will respond to inquiries, assist with deliveries and restocking, and uphold safety and cleanliness standards. Fluency in English and conversational German are required; weekend/evening work is expected.