Zurich Store Advisor: Elevate Customer Experience & Sales

ON; Zürich; Presencial; CHF 60.000 - 80.000; Jornada completa

Descripción de la vacante

On Zurich is seeking a Store Advisor to deliver exceptional customer service and drive sales in our premium retail environment. You will guide customers through their shopping journey, maintain stock levels, and execute visual merchandising plans.

The role requires 1+ years in retail or customer service, fluency in English and conversational German, weekend/evening availability, and a collaborative mindset. Join a team that values growth, inclusivity, and a positive store presence.

Formación

• 1+ years of relevant experience in retail or customer service.
• Background in premium, luxury or sports is a plus.
• Strong customer service orientation and problem-solving skills.
• Organizational skills and attention to detail.
• Excellent communication; able to provide constructive feedback.
• Ability to work weekends, evenings and holidays as needed.
• Fluent in English and conversational German.

Responsabilidades

• Respond to customer inquiries and resolve issues effectively to ensure a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to maintain inventory.
• Help maintain a clean, organized, and safe work environment in line with H&S standards.
• Support daily tasks such as restocking shelves, updating displays, and managing product flow.
• Contribute ideas for in-store events and activities to boost customer interaction and store presence.

Conocimientos

Customer service

Communication

Attention to detail

Weekend/evening availability

German (spoken)

English (fluent)

Descripción del empleo

On Zurich is seeking a Store Advisor to deliver exceptional customer service and drive sales in our premium retail environment. You will guide customers through their shopping journey, maintain stock levels, and execute visual merchandising plans.

The role requires 1+ years in retail or customer service, fluency in English and conversational German, weekend/evening availability, and a collaborative mindset. Join a team that values growth, inclusivity, and a positive store presence.