Specialist Air Import Zürich

AIT Worldwide Logistics, Inc.; Kloten; On-site; CHF 70,000 - 110,000; Full time

Benefits offered by this job

Pension scheme

Accident insurance

Public transport subsidy CHF 60/month

25 days vacation per year

Hybrid work model with up to two home‑

Volunteer time

Professional development support

Job summary

AIT Worldwide Logistics, Inc. is seeking a Specialist Air Import in Zurich to ensure smooth and compliant import operations for customers. You will implement customer-specific processes, manage administrative tasks with accuracy, and uphold our high standards of service.

The role requires freight forwarding training, several years in import air freight, and fluency in English and German. Join a global team with opportunities for professional growth and a focus on teamwork and safety.

Qualifications

• Completed training in freight forwarding or equivalent certification.
• Experience in import air freight and logistics operations.
• Fluent in English and German, other European languages a plus.

Responsibilities

• Enter shipments and process import orders.
• Advise customers and agents and prepare offers.
• Process billing to customers and handle DG shipments where applicable.
• Support supervisors in projects and maintain documentation and filings.

Skills

Freight forwarding experience

English & German fluency

Teamwork

Education

Completed training in freight forwarding

Tools

Freight forwarding software

MS Office

Job description

Introduction

Move the world with us!

Wake up each day to be part of a global movement.A movement tomake an impact. A movement togo for it!A movement toprovide best-in class solutions. A movement to beempowered. A movement todo the right thing.

Make AIT Worldwide Logistics the next stop on your career journey!

Overview

Join our team in Zurich as a Specialist Air Import and ensure smooth, compliant operations for our customers. In this role, you’ll implement and maintain customer-specific work processes and procedures while managing assigned administrative tasks with accuracy and efficiency. Your attention to detail and commitment to quality will help us deliver exceptional service and uphold our standards.

Responsibilities

• Entry of shipments and processing of import orders
• Supporting and advising the customers and agents
• Preparation and monitoring of offers
• Ensuring and processing billing to customers
• Processing of special orders, as well as complaints
• Preparation of delivery bills, customs documents, etc.
• Monitoring appointments
• Maintenance of statistics for performance measurement and as a basis for accounting
• Documentation and optimization of workflows
• Support of supervisors in projects
• Documentation and filing of files
• Performing general administrative tasks
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements

Qualifications

• Completed training in freight forwarding
• Eventually completed trainings and professional courses in the field of import, DG (Dangerous Goods)
• several years of professional experience in the commercial area of import air freight
• Efficient, fast and independent way of working
• Ability to work in a team
• Responsibility and reliability
• Good organizational skills
• Proactive, responsible and dynamic personality
• Team and service orientation
• Fluent oral and written English and German
• Additional (major) European languages would be an asset
• Strong PC skills (Windows, Microsoft Office applications) preferred
• Experience in the use of a freight forwarding software

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• Attractive Pension Scheme with higher employer contributions for your future security
• Full coverage of accident insurance premiums, giving you peace of mind
• Subsidized parking for commuters and a CHF 60 monthly public transport subsidy to support sustainable travel
• Generous vacation policy: at least 25 days per year, increasing with age, plus complimentary hours before public holidays
• Work-life balance perks: a 41-hour work week, flexible working hours, and a hybrid work model with up to two home office days per week
• Volunteer time: up to 5 hours annually to support causes you care about
• Professional development support, including partial financial assistance for selected training programs