Specialist Air Export Zürich

AIT Worldwide Logistics, Inc.; Kloten; On-site; CHF 70,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Accident insurance coverage

Parking subsidy

Public transport subsidy CHF 60/month

Generous vacation policy: 25+ days

Hybrid work model: up to two home‑offi

Professional development support

Job summary

AIT Worldwide Logistics in Zürich seeks a Specialist Air Export to ensure smooth, compliant operations for our customers. You will implement and maintain customer-specific workflows while handling administrative tasks with accuracy and efficiency.

The role requires teamwork, attention to detail, and a proactive attitude. Fluency in English and German is essential; additional languages are a plus. Join a global team committed to quality and customer service.

Qualifications

• Completed training in freight forwarding.
• Export and Dangerous Goods (DG) trainings or courses.
• At least 2 years of professional experience in export air freight.
• Efficient, fast and independent working style.
• Team oriented with responsibility and reliability.
• Fluent English and German; additional European languages a plus.
• Experience using freight forwarding software.

Responsibilities

• Process orders and register shipments.
• Organize freight, customs handling and export control.
• Prepare and monitor offers.
• Billing customers and invoicing.
• Handle special orders and complaints.
• Advise customers and agents.
• Prepare delivery bills and customs documents.
• Monitor appointments and deadlines.
• Maintain performance statistics for accounting.
• Document and optimize workflows.
• Support supervisors in projects.
• Execute Dangerous Goods shipments per laws where applicable.
• Report unsafe conditions and contribute to a safe workplace.

Skills

Fluent English & German

Independent work style

Team player

Responsibility & reliability

Organizational skills

Proactive & dynamic

Customer service orientation

Experience with freight forwarding软件

Education

Freight forwarding training

Export/DG training courses

Job description

Introduction

Move the world with us!

Wake up each day to be part of a global movement.A movement tomake an impact. A movement togo for it!A movement toprovide best-in class solutions. A movement to beempowered. A movement todo the right thing.

Make AIT Worldwide Logistics the next stop on your career journey!

Overview

Join our team in Zurich as a Specialist Air Export and ensure smooth, compliant operations for our customers. In this role, you’ll implement and maintain customer-specific work processes and procedures while managing assigned administrative tasks with accuracy and efficiency. Your attention to detail and commitment to quality will help us deliver exceptional service and uphold our standards.

Responsibilities

• Order processing and shipment registration
• Organization of freight and customs handling, as well as export control
• Preparation and monitoring of offers
• Ensuring and processing billing to customers
• Processing of special orders, as well as complaints
• Supporting and advising the customers and agents
• Preparation of delivery bills, customs documents, etc.
• Monitoring appointments
• Maintenance of statistics for performance measurement and as a basis for accounting
• Documentation and optimization of workflows
• Support of supervisors in projects
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements

Qualifications

• Completed training in freight forwarding
• Eventually completed trainings and professional courses in the field of export, DG (Dangerous Goods)
• min 2 years of professional experience in the commercial area of export air freight
• Efficient, fast and independent way of working
• Ability to work in a team
• Responsibility and reliability
• Good organizational skills
• Proactive, responsible and dynamic personality
• Team and service orientation
• Fluent oral and written English and German
• Additional (major) European languages would be an asset
• Experience in the use of a freight forwarding software

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

What AIT Can Offer You

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

• Attractive Pension Scheme with higher employer contributions for your future security
• Full coverage of accident insurance premiums, giving you peace of mind
• Subsidized parking for commuters and a CHF 60 monthly public transport subsidy to support sustainable travel
• Generous vacation policy: at least 25 days per year, increasing with age, plus complimentary hours before public holidays
• Work-life balance perks: a 41-hour work week, flexible working hours, and a hybrid work model with up to two home office days per week
• Volunteer time: up to 5 hours annually to support causes you care aboutProfessional development support, including partial financial assistance for selected training programs