Senior Payments Account & Delivery Lead

TAS; Lugano; Vor Ort; CHF 109.000 - 128.000; Vollzeit

Zusammenfassung

TAS SpA in Lugano, Switzerland, is seeking a Sales Account/Client Delivery Manager to drive growth in the DACH region. You will manage a portfolio of financial institutions and payment service providers, serving as a strategic advisor to both technical stakeholders and C-level executives.

The role offers autonomy and involvement in high‑value projects within an international group. Fluent German and English are required; Italian is a plus.

Qualifikationen

• At least 7 years of experience in account management or B2B sales of card payment solutions, issuing/acquiring processing, or payment software for financial institutions.
• Deep knowledge of the card ecosystem: issuers, processors, card schemes (Visa/Mastercard), authorization, clearing, PCI compliance, and scheme mandates; familiarity with the Swiss and German regulatory landscape (FINMA, BaFin, DORA) is a major plus.
• Solid understanding of the Digital Payments & Payment Processing market (SEPA, SWIFT, Target2, etc.).
• Proven track record in driving revenue growth across existing enterprise accounts and managing complex, long‑cycle relationships.
• Ability to understand software products at a functional level and discuss architecture, integration, and roadmap with technical stakeholders (an engineering degree/background is not required).
• Excellent negotiation, presentation, and stakeholder management skills at the C-Level.
• Fluent in German and English; working knowledge of Italian is highly appreciated, given daily collaboration with the group's Italian teams.
• Willingness to travel regularly across the DACH region.

Aufgaben

• Manage relationships as primary contact for a portfolio of financial institutions and payment providers in DACH, ensuring long-term value and growth.
• Build multi-level relationships across business, IT, procurement, and compliance; translate needs into requirements and influence product roadmaps.
• Monitor active delivery projects, identify issues, and liaise with technical managers to ensure service quality and continuity.
• Oversee account planning, sales pipeline, and revenue forecasting for the assigned client portfolio.
• Prepare commercial proposals and negotiate contracts, change requests, and renewals in collaboration with legal and delivery teams.
• Identify and develop new opportunities within existing accounts, including migrations, new modules, services, and SaaS.
• Manage end-to-end escalations across delivery, support and product teams, ensuring SLAs/KPIs and regular reporting.
• Contribute to new client acquisition in the DACH region by monitoring competitors and market trends and sharing insights with management.

Kenntnisse

German language

English language

Italian language

Jobbeschreibung

TAS SpA in Lugano, Switzerland, is seeking a Sales Account/Client Delivery Manager to drive growth in the DACH region. You will manage a portfolio of financial institutions and payment service providers, serving as a strategic advisor to both technical stakeholders and C-level executives.

The role offers autonomy and involvement in high‑value projects within an international group. Fluent German and English are required; Italian is a plus.