Seasonal Client Advisor (full-time) Russian/German speaker F/M/D – Crans Montana

Moncler; Montana; On-site; CHF 40,000 - 54,000; Full time

Job summary

Moncler is seeking a full-time Seasonal Client Advisor for our Crans Montana store, starting mid November 2026 and running through March 2027. The role focuses on guiding clients through the brand’s heritage, delivering an exceptional luxury shopping experience, and building lasting relationships.

The ideal candidate has sales experience in fashion or luxury retail, strong customer service focus, and fluency in French with good English; additional Russian or German language skills are a plus.

Qualifications

• Experience in sales activities; fashion/luxury/retail background advantageous.
• Excellent customer service orientation and commercial mindset.
• Fluent French; good English; Russian or German skills are a plus.

Responsibilities

• Deliver a unique customer experience and drive long-term relationships with clients.
• Achieve excellent sales performance and results.
• Support visual standards and stock replenishment in-store operations.
• Assist with inventories and operate as a collaborative team member.

Skills

Sales experience

Fashion/luxury retail

Customer service

Fluent French

English proficiency

Russian language

German language

Job description

MONCLER is currently looking for a full-time Seasonal Client Advisor to join our team in our Crans Montana store starting from mid November 2026 until March 2027.

The Client Advisor, with impeccable presentation and natural elegance, takes each customer on a journey through our company values and cultural heritage. In doing so, the Client Advisor gains a good understanding of the customer's needs and helps to build a long-term and profitable relationship.

Together with the team, the Client Advisor is responsible for achieving collective milestones by helping to achieve their individual goals.

Tasks and responsibilities:

• Ensuring a unique customer experience; setting the course for a long-term relationship; taking responsibility for all phases of the sale; being familiar with after-sales and clienteling and creating a pleasant and welcoming atmosphere
• Achieving excellent sales performance and results
• Implementing and supporting visual standards in the store in cooperation with the Visual Merchandising Central Europe team; responsible for replenishment and stock management
• Active cooperation during the preparation and execution of inventories
• Effective and enthusiastic teamwork; conveying energy and motivation and being a reliable partner.

Requirements:

• Previous experience in sales activities; Experience in fashion/luxury/retail is an advantage
• Passion for retail and customer service; excellent customer and service orientation, commercial mindset
• Excellent understanding of the luxury segment itself and the associated products
• Fluent French as well as good English and Russian/German skills; other languages are an advantage
• Willingness to develop within the company
• Affinity for a digital environment and openness to new working approaches

The Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, or sexual orientation.

We value diversity and are committed to creating an inclusive environment for all employees.