SAP C4C Solution Architect (80-100%)

FFI Advisory GmbH; Sankt Gallen; Vor Ort; CHF 100.000 - 140.000; Vollzeit

Zusammenfassung

FFI Advisory GmbH is seeking a Solution Architect based in Sankt Gallen, Switzerland. You will own and drive the global SAP CX / CRM architecture, designing scalable solutions across various functions while collaborating with stakeholders.

The ideal candidate has a degree in computer science or related fields, with proven experience in SAP CRM transformation and strong communication skills in English. If you have questions, contact us at [phone] or [e-mail].

Qualifikationen

• Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs.
• Deep understanding of enterprise integration architecture (APIs, event-driven architecture, etc.).
• Strong stakeholder management and communication skills in English.

Aufgaben

• Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2.
• Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience.
• Collaborate with Product Owners and delivery teams to evolve CRM capabilities.

Kenntnisse

Solution Architecture

SAP CX

Sales Cloud v2

Service Cloud v2

SAP S/4HANA

SAP BTP

Stakeholder Management

Agile Environments

Ausbildung

Degree in Computer Science, Business Informatics, Engineering or comparable

Tools

SAP Integration Suite

Jobbeschreibung

Overview

Industry: Manufacturer of industrial machinery; Number of employees: approx. 10\'000 - 15\'000; Reference number: X947YYY3; Key Facts: Solution Architecture, SAP CX, Sales Cloud v2, Service Cloud v2, SAP S/4HANA, SAP BTP, SAP Integration Suite, in Uzwil/home office.

Responsibilities

• Own and drive the global SAP CX / CRM architecture based on SAP Sales Cloud v2 and Service Cloud v2
• Design scalable, end-to-end solutions across Sales, Service, Marketing, and Digital Customer Experience
• Define and implement integration and data architectures across SAP S/4HANA, SAP BTP, and connected platforms
• Translate business and technical requirements into solution designs, architecture guidelines, and implementation roadmaps
• Lead architectural governance and key technology decisions in line with enterprise architecture and security standards
• Collaborate with Product Owners, business stakeholders, and delivery teams to continuously evolve CRM capabilities
• Shape and drive the future roadmap of the global Customer Engagement ecosystem

Qualifications

• Degree in Computer Science, Business Informatics, Engineering, or comparable qualification
• Proven experience as Solution Architect or Lead Architect in large-scale SAP CRM transformation programs
• Strong expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite
• Deep understanding of enterprise integration architecture (APIs, event-driven architecture, master data integration, customer data management, integration patterns)
• Ability to define architecture roadmaps and translate business strategy into scalable, secure solution designs
• Strong stakeholder management and communication skills in English
• Experience working in Agile environments (e.g., SAFe) and influencing senior stakeholders
• English

Additional Information

The salary range will be communicated confidentially.

If you have any questions, please contact us at any time on [phone] or [e-mail]. We will be happy to help you!