Global SAP C4C Solution Architect (Sales & Service Cloud)

Bühler Group; Uzwil; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Benefits dieser Stelle

Vacation entitlement

Mobility & transport benefits

Pension plan

Health services

Sports & wellness

Zusammenfassung

Bühler Group in Switzerland invites a Solution Architect SAP C4C v2 to shape our global CRM landscape based on SAP Sales Cloud v2 and SAP Service Cloud v2. You will drive architecture across SAP S/4HANA, SAP BTP, and connected platforms, partnering with Product Owners and delivery teams to define roadmaps and ensure secure, scalable solutions.

The role leads governance, sets technology standards, and translates business needs into actionable designs, while enabling Sales, Customer Service,

Qualifikationen

• University degree in Computer Science, Business Informatics, Engineering, or a comparable qualification, with proven experience as a Solution Architect or Lead Architect in large-scale SAP CRM transformation programs.
• Deep expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite within complex global SAP environments.
• Strong knowledge of enterprise integration architecture, APIs, event-driven architectures, master data integration, customer data management, and enterprise integration patterns.
• Ability to define architecture roadmaps, lead technical governance, and translate business strategy into scalable, secure, and future-oriented solution designs.
• Excellent stakeholder management and communication skills in English, with experience in Agile (SAFe) environments and influencing senior leadership.

Aufgaben

• You define and drive the target architecture for Bühler's global CRM platform and Customer Engagement ecosystem.
• You design scalable integration and data solutions across SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and connected digital platforms.
• You translate business and technical requirements into solution architectures, implementation roadmaps, and design guidelines.
• You lead architectural governance, technical decision-making, and ensure compliance with enterprise architecture, integration, and security standards.
• You collaborate closely with Product Owners, business stakeholders, and delivery teams to continuously evolve and enhance CRM capabilities.

Kenntnisse

Stakeholder management

English communication

Agile SAFe

Ausbildung

University degree in CS or related

Tools

SAP Sales Cloud v2

SAP Service Cloud v2

SAP S/4HANA

SAP BTP

SAP Integration Suite

Jobbeschreibung

Bühler Group in Switzerland invites a Solution Architect SAP C4C v2 to shape our global CRM landscape based on SAP Sales Cloud v2 and SAP Service Cloud v2. You will drive architecture across SAP S/4HANA, SAP BTP, and connected platforms, partnering with Product Owners and delivery teams to define roadmaps and ensure secure, scalable solutions.

The role leads governance, sets technology standards, and translates business needs into actionable designs, while enabling Sales, Customer Service,