Sales Coverage Support Intern (f/m/x)

Deutsche Bank; Genf; On-site; CHF 22,000 - 27,000; Full time

Job summary

Deutsche Bank in Geneva offers an internship in our Private Banking division within the Service Executive team. You will learn to support Relationship Managers and Client Service Executives, understanding internal policies and regulatory requirements while delivering top-tier client service.

During the rotation across groups, you will gain exposure to mandates, transactions, credit limits, and account closures, under guidance and training.

Qualifications

• Fluent English and French (written and spoken).
• Meticulous, methodical, with strong attention to detail.
• Strong team player, able to multi-task.
• Client-oriented mindset.
• Ability to leverage AI tools to enhance productivity with responsible use.

Responsibilities

• Work hand-in-hand with Relationship Managers and CSE to provide advice and support them in internal activities to deliver excellent client service.
• Understand internal support functions’ needs (Middle Office, Lending, Pricing, CLM, etc.) and act as internal point of contact.
• Rotate among groups of expertise to develop knowledge of bank processes: mandates management, transaction management, credit limits creation, and account closure management.

Skills

Fluent English

Fluent French

Client-oriented

Attention to detail

Team player

AI productivity tools

Job description

Job Description:

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

We are looking for an intern in our Service Executive team, within the Private Banking Department in Geneva.

About the division and the desk

The Private Banking operation is a core component of Deutsche Bank and provides access to the full range of the firm’s services. As a global, multi-jurisdictional Private Bank, we offer dedicated and holistic solutions to (ultra) high-net-worth families. With our superior lending, FX and fixed income capabilities combined with full transparent access to global markets as well as deep institutional research and industry insights, we have a strong position as a bank for family entrepreneurs.

During your internship, you will receive guidance and training in all technical aspects of our business and work alongside Service Executive Team and get contact with many colleagues from other functions.

In our challenging and fast-paced environment, you will learn to understand Relationship Managers and Client Service Executives needs to best support them, communicate effectively with them while keeping a client-oriented mindset at all times to deliver the best possible solutions for our clients.

Key Responsibilities

• Work hand-in-hand with Relationship Managers and CSE to provide advice and support them in their internal activities to deliver excellent client service.
• You will need to understand internal support functions’ (Middle Office, Lending, Pricing teams, CLM, etc.) needs in terms of internal policies and regulatory requirements and serving as internal point of contact between Coverage Teams and support functions.
• As part of your development plan, rotate among the different groups of expertise (see details below) to develop a strong knowledge of the Bank’s processes:
  • Mandates management.
  • Transaction management, Ad-hoc client inquiries.
  • Creation of credit Limits through the global tool.
  • Account closure management.

Must-have skills and competencies

• Fluent (written and oral) in English and French.
• Meticulous, methodical, and concise, with a strong attention to detail.
• Strong team player, also able to multi-task.
• Client-oriented.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Nice-to-have skills and competencies

• Other languages are a plus (e.g: Portuguese, German, Spanish, Italian).
• Basic Knowledge on payment processing.
• Avaloq system basic knowledge.

Benefits and wellbeing:

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Our corporate culture promotes dialogue and encourages sharing opinions and feedback (speak-up culture).
• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
• Financially secure: We support you to meet personal financial goals during your active career and for the future.

About us and our teams:

Our values define the working environment we strive to create – where our people have a sense of belonging and everyone feels welcomed, respected and can contribute and grow. We know that high-performing teams have different skills, backgrounds, and experiences. We collaborate, encourage and enable open dialogue and diversity of views. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.