SALES ASSISTANT – FULL TIME - ZURICH - W/M

The Kooples Group; Zürich; Vor Ort; CHF 45.000 - 60.000; Vollzeit

Zusammenfassung

The Kooples Group in Zürich is seeking a full-time Sales Assistant (42h/week) passionate about fashion to join our team. You will embody our brand and provide high-quality service and a premium shopping experience.

Your duties include customer relationship & sales, stocking, stock organisation, cash handling, opening/closing, and upholding visual merchandising standards. You will aim to achieve store turnover and KPI targets while ensuring impeccable service.

Aufgaben

• Ensure a high level of customer satisfaction through impeccable service.
• Build loyalty and grow the customer database.
• Have a thorough knowledge of the product to recommend tailored selections.
• Use digital tools to deliver a smooth, personalised shopping experience and contribute to store performance.
• Actively contribute to achieving the store's turnover and KPI targets.
• Maintain the store in excellent condition and uphold visual merchandising standards.

Jobbeschreibung

We are looking for a full-time Sales Assistant (42h/week), passionate about fashion, to join our team in Zürich.

As a brand ambassador, you embody The Kooples' universe and image with our customers, providing high-quality service and a quality shopping experience.

Your main responsibilities will include:

Customer Relationship & Sales

• Ensure a high level of customer satisfaction through impeccable service,
• Build loyalty and grow the customer database,
• Have a thorough knowledge of the product offer (features, benefits) to recommend a selection tailored to each customer,
• Use the digital tools provided to deliver a smooth, personalised shopping experience and contribute to the store's performance,
• Actively contribute to achieving the store's turnover and KPI targets.

In Store

• Maintain the store in excellent condition and uphold visual merchandising standards as recommended,
• Ensure the store is properly restocked,
• Handle deliveries, shipments and stock organisation,
• Take part in end-of-season returns and stocktakes,
• Carry out and follow cash and card payment procedures,
• Open and close the store in accordance with internal procedures,
• Report any discrepancies or issues to the management team,
• Comply with all internal policies, including uniform and grooming guidelines.