Fashion Sales Assistant — Customer Experience Pro (Zurich)

The Kooples Group; Zürich; On-site; CHF 45,000 - 60,000; Full time

Job summary

The Kooples Group in Zürich is seeking a full-time Sales Assistant (42h/week) passionate about fashion to join our team. You will embody our brand and provide high-quality service and a premium shopping experience.

Your duties include customer relationship & sales, stocking, stock organisation, cash handling, opening/closing, and upholding visual merchandising standards. You will aim to achieve store turnover and KPI targets while ensuring impeccable service.

Responsibilities

• Ensure a high level of customer satisfaction through impeccable service.
• Build loyalty and grow the customer database.
• Have a thorough knowledge of the product to recommend tailored selections.
• Use digital tools to deliver a smooth, personalised shopping experience and contribute to store performance.
• Actively contribute to achieving the store's turnover and KPI targets.
• Maintain the store in excellent condition and uphold visual merchandising standards.

Job description

The Kooples Group in Zürich is seeking a full-time Sales Assistant (42h/week) passionate about fashion to join our team. You will embody our brand and provide high-quality service and a premium shopping experience.

Your duties include customer relationship & sales, stocking, stock organisation, cash handling, opening/closing, and upholding visual merchandising standards. You will aim to achieve store turnover and KPI targets while ensuring impeccable service.