Sales Administrator 80%

InterContinental Hotels Group; Genf; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Full uniform

Complimentary meals

Room discounts

Industry-leading training

Zusammenfassung

Crowne Plaza Hotels and InterContinental Hotels in Geneva seek a hospitality professional to support the Sales team. You will assist with market prospecting, reservations tracking, and RFP responses, while coordinating corporate contracts and rate negotiations under Sales Managers’ guidance.

Fluency in French and English is required; knowledge of a third language is a plus. The role involves creating marketing materials, updating Salesforce, and facilitating site inspections and travel

Qualifikationen

• Higher degree in hospitality management and/or business administration is required.
• 1–2 years of experience in a similar hotel role at 4- or 5-star property is preferred.
• Fluent in French and English; a third language is a plus.

Aufgaben

• Assist in creating prospecting files by geographic market and industry.
• Track reservations, VIP arrivals, and new accounts.
• Coordinate weekly competitive benchmarking and manage corporate contracts.
• Respond to RFPs under supervision of Sales Managers.
• Create Local Negotiated Rates (LNR) and send via email.
• Check rate loading for LNR/KNR with Revenue Management.
• Prepare and tailor sales presentations and collateral for markets.
• Update Salesforce and support site inspections and travel logistics.

Ausbildung

Higher Degree in Hospitality Management and/or Business Administration

Tools

Delphi

Salesforce

Opera

Jobbeschreibung

Crowne Plaza Hotels and InterContinental Hotels preserve the glamorous spirit of international travel. Working for these hotels is not just a job; it's about contributing to a truly unique experience. We are looking for friendly, confident, and cosmopolitan individuals who are ready to exceed our guests' expectations.

We focus on delivering exceptional service to the modern business traveler, while Inspiring Incredible moments for those staying at InterContinental - where luxury blends seamlessly with unforgettable experiences.

Crowne Plaza invites you to Dare to Connect with our diverse and dynamic teams, and to showcase your unique talents in an environment where every moment matters - creating meaningful connections that elevate the guest experience.

Join us to contribute to the success of our teams and create memorable experiences in Geneva !

A glimpse of your daily life

Every day is different, but you will mainly be :

• Assistance in creating detailed prospecting files by geographic market and by industry.
• Tracking reservations made the previous day and arrivals of the day (VIPs, new accounts).
• Weekly competitive benchmarking.
• Managing Corporate Contracts after communication of rates by Sales Managers.
• Responding to RFPs (Requests for Proposals) under supervision of Sales Managers.
• Creating LNR contracts (Local Negotiated Rates) and sending them via email.
• Checking rate loading for both LNR and KNR (Key Negotiated Rates) in coordination with the Revenue Management team.
• Creating all sales presentations: tailored to each market.
• Creating flyers and collaterals for sales team.
• Marketing liaison: producing documents, vouchers, flyers, and other marketing collaterals.
• Preparing and following up on FAM Trips (organization, restaurant reservations, etc.).
• Scheduling appointments and organizing site inspections.
• Updating Salesforce.
• Conducting site inspections in support of the Sales Manager.
• Database management: entering contacts from sales trips and sales calls (content still to be completed by the Sales Team).
• Preparation of TER (Travel Expense Reports) and TAF (Travel Authorization Forms).
• HR planning system update.

What we need from you

Higher Degree in Hospitality Management and/or Business Administration. 1 to 2 years of experience in a similar position within a hotel establishment of the same category (4- or 5- star).

Fluent French and English. Mastering a third foreign language is highly desirable.

Excellent computer skills and knowledge of Delphi or Salesforce and Opera.

Gifted with excellent interpersonal skills and a strong sense of observation, you demonstrate attentiveness, diplomacy, organization, and responsiveness on a daily basis. You will bring us your passion and energy and share with us your desire to grow and develop.

What you can expect from us

We give our colleagues everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best professional life - including a full uniform, complimentary meals, attractive room discounts, and some of the best training in the industry.

Join us and you'll become part of the global IHG family - and like in every family, all our team members share a few winning qualities. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives.

You'll need to show us that you care about the details: that you notice the little things that make a big difference for our guests, and that you're always looking for ways to improve.

The position is available on a permanent contract basis.