Retail Operations Intern

Richemont (Cartier/Van Cleef); Genf; Vor Ort; CHF 17.000 - 23.000; Vollzeit

Zusammenfassung

Van Cleef & Arpels, a high jewelry maison, is seeking a Retail Operations Intern for a 6-month full-time internship in Geneva, starting July 2025. You will support the development and implementation of retail initiatives while contributing to the operational excellence of our boutique teams.

You'll work within the International Retail Operations department, assist with retail digital transformation, tool development, and training across departments, with training provided in the Maison's history

Qualifikationen

• Student with keen interest in luxury retail and digital solutions.
• Enthusiastic, proactive and strong interpersonal skills.
• Adaptable and ready to propose innovative ideas.
• Meticulous with excellent priority management.
• Proficient in Microsoft Office, especially PowerPoint.
• Genuine passion for luxury and jewelry sector.

Aufgaben

• Support ongoing Retail Operations initiatives and develop tools for boutique teams.
• Participate in retail initiatives as part of our retail digital transformation.
• Support project managers to ensure successful deployments.
• Maintain and enhance digital retail tools and run user tests on new features.
• Facilitate other departments' understanding of retail tools and train staff.
• Create and promote operational excellence in boutiques while upholding the Maison's no-compromise value.
• Support continuous improvement of retail processes and bring new ideas to the table.
• Ensure boutiques have access to the right tools and content to operate smoothly.
• Support local teams worldwide in their Retail Operations projects.
• Collaborate with the Retail Operations community to implement projects and boutique tools, managing change effectively.

Kenntnisse

Luxury retail interest

Enthusiasm

Interpersonal skills

Proactivity

Adaptability

PowerPoint proficiency

Tools

Microsoft Office

Jobbeschreibung

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Start date: July 2025

Duration: 6 month - Full time

Location: Geneva, Switzerland

Do you fit the profile?

• You are a passionate student with a keen interest in luxury retail and digital solutions?
• Known for enthusiasm, proactivity, and excellent interpersonal skills?
• You are adaptable and always ready to propose innovative ideas?
• Meticulous with excellent priority management skills?
• Proficient in the Microsoft Office, especially PowerPoint?
• You have a genuine passion for the luxury and jewelry sector?

What do we expect from you?

Within the International Retail Operations department, the Retail Operations Intern supports the development and implementation of key retail initiatives while contributing to the operational excellence of our retail teams.

Your main responsibilities will focus on three areas:

• Support ongoing Retail Operations initiatives and development of tools/solutions for our retail boutique teams.
• You participate in the implementation of retail initiatives as part of our retail digital transformation.
• You support project managers on various projects to ensure successful deployments.
• You also support the maintenance and enhancement of our digital retail tools and perform user tests on new features.
• You facilitate other departments comprehension on retail digital tools, train other departments on retail portal content creation.
• Create and promote operational excellence in boutiques while embracing our Maison's value of no compromise.
• You support the continuous improvement of our retail processes and procedures and bring new ideas to the table.
• You ensure our boutiques have access to the right tools and content to operate smoothly and efficiently.
• Support local teams across the world in their Retail Operations projects.
• You collaborate closely with our Retail Operations community to provide relevant support in the implementation of projects and boutique tools, able to handle change management.

In order to facilitate your integration, we will offer you training in the history and values of the Maison within the School of Jewelry Arts.

More than an internship... an experience!