Sales Associate

Richemont; Zürich; On-site; CHF 60,000 - 90,000; Full time

Job summary

Van Cleef & Arpels in Zurich seeks a Sales Associate to deliver exceptional service in a refined boutique environment. You will act as the voice of the Maison, building lasting relationships with local and international clients and contributing to a unique luxury experience.

Ideal candidates hold a university degree, fluent in Swiss German, German and English, with a passion for high jewellery and a track record in luxury retail.

Qualifications

• You hold a university degree and speak fluent Swiss German, German, and English, with a fourth language being advantageous.
• Proven experience within luxury jewellery or watches Maisons is preferred.
• Ambassador of the Maison with excellent communication and client-relations skills.
• Proficiency in IT tools such as Excel, Word, PowerPoint and email.

Responsibilities

• Build and maintain strong relationships with clients as the voice of Van Cleef & Arpels in the boutique.
• Promote the Maison's image both internally and externally.
• Demonstrate commercial acumen and actively participate in attracting new clients.
• Deliver a unique, refined client experience to loyal customers.
• Convey refinement, elegance, and innovation in every client interaction.
• Cultivate bonds with discerning clientele through knowledge of history and artistry.

Skills

Adaptable

Empathetic communicator

Attentive listener

Client engagement

Luxury jewellery experience

Interpersonal skills

IT tools

Education

University degree

Tools

Excel

Word

PowerPoint

Email

Job description

At Van Cleef & Arpels, we believe in the power of dreams and the artistry of emotion. We are seeking a dedicated and elegant individual to join our Maison in Zurich as a Sales Associate. If you are passionate about exceptional service and the enchanting world of High Jewellery, we invite you to discover this unique opportunity.

Do you match this profile?

• You are adaptable, an empathetic communicator, and an attentive listener, embodying the grace and care synonymous with our Maison.

• You possess a deep passion for the enchanting world of High Jewellery, the unique universe of Van Cleef & Arpels, and the exquisite artistry of craftsmanship.

• You are naturally at ease in a refined boutique environment, engaging with a diverse clientele during their boutique visits and high-profile events, both international and local, with discernment and warmth.

• You are seeking a collaborative and benevolent team environment where a shared passion for exceptional client care contributes to a truly harmonious atmosphere.

• You hold a university degree and speak fluent Swiss German, German, and English, and proficiency in a fourth language will be a strong advantage.

• You possess proven experience within luxury jewellery or watches Maisons, demonstrating an innate understanding of sophisticated service and elegance.

• A genuine appreciation for the world of high jewellery, luxury goods, and the unique savoir-faire that defines Van Cleef & Arpels.

• Interpersonal and communication skills, with the ability to articulate the Maison's heritage and creations with elegance and conviction, allowing you to create a long lasting relationship with the clients.

• A natural ability to anticipate and exceed the expectations of a sophisticated clientele, delivering an unparalleled client experience.

• Proficient in using IT tools such as Excel, Word, PowerPoint and email.

If so, we would love to get to know you!

What do we expect from you?

As a Sales Associate in our boutique, you are the voice of Van Cleef & Arpels for our clients, and you build and maintain strong relationships with them.

• You are an ambassador of the Maison, promoting its image both internally and externally.

• You demonstrate excellent commercial acumen and actively participate in the recruitment and development of new clients.

• You aim to offer a unique experience to our loyal clients.

• You convey the refinement, elegance, and innovation that inspire the Maison's creations.

• You leverage your passion for history and art, complemented by a breadth of general knowledge, to cultivate exceptional bonds with our most discerning clientele

More than a job... an experience!

Joining Van Cleef & Arpels means becoming part of a revered Maison where the growth and flourishing of our talents are paramount. You will embark on a comprehensive onboarding journey, offering a rich tapestry of training on our illustrious history, unparalleled savoir-faire, and iconic creations, complemented by continuous daily support within a benevolent and collaborative environment. We believe in recognizing exceptional talent and dedication. We offer a competitive remuneration package that reflects the value we place on our team members and their contributions to the Maison's enduring legacy.

Joining Van Cleef & Arpels also means becoming part of Richemont, a global leader in luxury, offering a world of opportunities to grow within prestigious Maisons, each renowned for its unique artistry and heritage.