Remote Observability Engineer – Telemetry & Automation

Swisscard AECSGmbH; Zürich; Hybrid; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Home office allowance

Flexible hours

Zusammenfassung

Swisscard AECSGmbH seeks an Observability Engineer to design, implement and operate modern observability solutions across cloud and on‑prem environments. You will own telemetry pipelines, dashboards and alerts, collaborating with platform teams and ServiceNow ITOM integration efforts.

You will help define observability standards and strategy while delivering hands‑on engineering, runbooks and documentation for ongoing operations and improvement.

Qualifikationen

• Proven hands‑on experience as an Observability Engineer or similar role.
• Practical experience with Prometheus, OpenTelemetry and related tooling.
• Experience designing and operating telemetry pipelines for metrics, logs and traces.
• Experience with cloud platforms, especially Microsoft Azure.
• Experience with on‑premises Microsoft based virtualization environments.
• Scripting and automation using PowerShell, Bash, JSON or YAML.
• Experience with Terraform for IaC deployments.
• Good understanding of IT service management processes and event driven operations.
• Strong problem‑solving and analytical mindset.
• Fluent English; German is a plus.

Aufgaben

• Engineer, operate and continuously improve observability platforms as a service for infrastructure, platform and application teams.
• Implement and maintain telemetry collection for metrics, logs and traces using Prometheus and OpenTelemetry.
• Design and operate scalable telemetry pipelines for collection, processing, enrichment and routing of observability data.
• Build and maintain dashboards, alerts and SLI dashboards for operators and service owners.
• Integrate observability platforms with IT service management, event management and automation workflows.
• Support migration from legacy monitoring platforms to modern observability solutions.
• Troubleshoot complex performance and availability issues across distributed systems.
• Collaborate with application teams and platform stakeholders to improve observability coverage.
• Contribute to observability standards, best practices and strategic roadmap inputs.
• Create and maintain operational documentation, runbooks and onboarding guides.

Kenntnisse

Observability engineering

Prometheus

OpenTelemetry

Telemetry pipelines

Azure cloud

On-prem Microsoft infra

Scripting: PowerShell

Scripting: Bash

JSON

YAML

Terraform (IaC)

ITSM familiarity

English communication

German a plus

Tools

Prometheus

OpenTelemetry

Terraform

PowerShell

Bash

JSON

YAML

Jobbeschreibung

Swisscard AECSGmbH seeks an Observability Engineer to design, implement and operate modern observability solutions across cloud and on‑prem environments. You will own telemetry pipelines, dashboards and alerts, collaborating with platform teams and ServiceNow ITOM integration efforts.

You will help define observability standards and strategy while delivering hands‑on engineering, runbooks and documentation for ongoing operations and improvement.