Database Engineer

Swisscard AECSGmbH; Zürich; Hybrid; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Home office allowance

Flexible hours

Zusammenfassung

Swisscard AECSGmbH seeks an Observability Engineer to design, implement and operate modern observability solutions across cloud and on‑prem environments. You will own telemetry pipelines, dashboards and alerts, collaborating with platform teams and ServiceNow ITOM integration efforts.

You will help define observability standards and strategy while delivering hands‑on engineering, runbooks and documentation for ongoing operations and improvement.

Qualifikationen

• Proven hands‑on experience as an Observability Engineer or similar role.
• Practical experience with Prometheus, OpenTelemetry and related tooling.
• Experience designing and operating telemetry pipelines for metrics, logs and traces.
• Experience with cloud platforms, especially Microsoft Azure.
• Experience with on‑premises Microsoft based virtualization environments.
• Scripting and automation using PowerShell, Bash, JSON or YAML.
• Experience with Terraform for IaC deployments.
• Good understanding of IT service management processes and event driven operations.
• Strong problem‑solving and analytical mindset.
• Fluent English; German is a plus.

Aufgaben

• Engineer, operate and continuously improve observability platforms as a service for infrastructure, platform and application teams.
• Implement and maintain telemetry collection for metrics, logs and traces using Prometheus and OpenTelemetry.
• Design and operate scalable telemetry pipelines for collection, processing, enrichment and routing of observability data.
• Build and maintain dashboards, alerts and SLI dashboards for operators and service owners.
• Integrate observability platforms with IT service management, event management and automation workflows.
• Support migration from legacy monitoring platforms to modern observability solutions.
• Troubleshoot complex performance and availability issues across distributed systems.
• Collaborate with application teams and platform stakeholders to improve observability coverage.
• Contribute to observability standards, best practices and strategic roadmap inputs.
• Create and maintain operational documentation, runbooks and onboarding guides.

Kenntnisse

Observability engineering

Prometheus

OpenTelemetry

Telemetry pipelines

Azure cloud

On-prem Microsoft infra

Scripting: PowerShell

Scripting: Bash

JSON

YAML

Terraform (IaC)

ITSM familiarity

English communication

German a plus

Tools

Prometheus

OpenTelemetry

Terraform

PowerShell

Bash

JSON

YAML

Jobbeschreibung

As an Observability Engineer, you will take on hands‑on engineering role with real influence on the evolution of our observability landscape. You design, implement and operate modern observability solutions that ensure transparency, reliability and performance of our IT services across cloud and on‑premises environments.

This role combines deep technical ownership with exposure to modern observability standards and cloud technologies. You will work closely with experienced platform, architecture and service management teams and collaborate with our ServiceNow team to technically integrate observability signals and alerts into Service Now Event Management (ITOM).

While your focus remains hands‑on engineering, platform operation, and continuous improvement, you will also actively contribute to strategic topics such as observability strategy, roadmap definition and platform evolution, while remaining strongly rooted in implementation and day‑to‑day operations.

Engineer, operate and continuously improve observability platforms as a service for infrastructure, platform and application teams;

Implement and maintain telemetry collection for metrics, logs and traces using open standards such as Prometheus and OpenTelemetry;

Design and operate scalable telemetry pipelines, including collection, processing, enrichment and routing of observability data;

Build and maintain dashboards, alerts and service level indicators that support both operational teams and service owners;

Integrate observability platforms with IT service management solutions, event management, and automation workflows;

Support migration from legacy monitoring platforms to modern observability solutions;

Troubleshoot complex performance and availability issues across distributed systems;

Collaborate closely with application teams, service owners and platform stakeholders, providing consultative guidance and observability best practices to improve observability coverage and signal quality;

Contribute to the definition and evolution of observability standards, best practices and guidelines;

Contribute input to observability strategy, roadmap planning and technology evaluation;

Create and maintain operational documentation, runbooks, and onboarding guides.

Requirements

• Proven hands‑on experience as an Observability Engineer, Monitoring Engineer or similar technical role;
• Practical experience with open standards and ecosystems such as Prometheus, OpenTelemetry and related tooling;
• Experience designing and operating telemetry pipelines for metrics, logs, and traces;
• Experience with observability in modern distributed systems and cloud native architectures;
• Experience with LLM observability, including monitoring, tracing, and quality signals for AI or ML based workloads;
• Experience migrating from existing monitoring platforms to new observability platforms is a strong plus;
• Experience with cloud platforms, especially Microsoft Azure;
• Experience with on‑premises environments, particularly Microsoft based virtualized infrastructures;
• Experience with scripting and automation using tools such as PowerShell, Bash, JSON or YAML;
• Experience deploying Observability solutions / platform as IaC (Terraform);
• Good understanding of IT service management processes and event driven operations is a plus;
• Strong problem‑solving skills and a structured, analytical mindset;
• Ability to collaborate effectively across infrastructure, platform, application and architecture teams;
• Proactive mindset with a strong willingness to learn and continuously improve;
• Fluent English verbal and written communication skills. German is a plus.

What you can expect

• We provide modern working conditions, including work‑from‑home options, flexible hours and a home office allowance to ensure staff members have a work environment equipped with the latest technology;
• A diverse culture founded on mutual respect, teamwork and appreciation awaits you at LGT Capital Partners. We go the extra mile to generate impact;
• We empower and invest in you: your professional development and personal growth are our priority. We offer vari j4id10333595a j4it0834a j4iy26a