Remote Messaging & Commercial Lead — Product & Growth

Jobgether SRL; Schweiz; Híbrido; CHF 140 000 - 190 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote-friendly

Global exposure

Cross-functional collaboration

Competitive compensation

Resumo da oferta

Jobgether SRL, listed on behalf of a partner company, seeks a Business Manager - Product & Commercial in Switzerland to own the messaging and verification product roadmap across markets.

You will shape strategy for SMS, RCS, WhatsApp Business, voice, and verification, driving negotiations with CPaaS providers and optimizing cost and deliverability while partnering with Engineering, Legal, and Compliance. This is a high-impact role with cross-functional exposure across regions.

Qualificações

• 5+ years of experience in messaging, CPaaS, or a closely related product, commercial, or hybrid role.
• Strong practical knowledge of A2P SMS, RCS Business Messaging, and WhatsApp Business.
• Experience with cost management, vendor negotiations, and analyzing per-message economics for senior stakeholders.
• Ability to translate operational and commercial requirements into concise product and technical requirements.
• Deep understanding of messaging performance metrics, including deliverability and latency.
• Experience operating across emerging markets in Africa and adapting strategies to different conditions.
• Strong cross-functional collaboration and stakeholder-management abilities.
• Experience in highly regulated industries is an advantage.

Responsabilidades

• Own the messaging and verification product roadmap across multiple markets, balancing reliability, customer experience, cost efficiency, and speed to market.
• Define channel selection, routing, retry, and failover strategies for verification, transactional, and promotional communications, partnering with Engineering for integrations.
• Evaluate new messaging channels and capabilities based on market availability and business value.
• Lead the selection and management of messaging aggregators, CPaaS providers, and other partners with supplier scorecards.
• Negotiate pricing, volume commitments, SLAs, and terms with vendors and internal stakeholders.
• Build understanding of messaging economics by market, provider, and use case to optimize rates and routing.
• Own outcomes related to delivery success, latency, and verification completion using data-driven insights.
• Establish reporting linking provider performance to customer outcomes and drive root-cause analysis.
• Plan supplier capacity for peak events and new market launches; reduce supplier concentration risk.
• Own messaging spend forecasts and budget performance, tracking costs per delivered message and per verification.

Conhecimentos

A2P messaging

CPaaS

Vendor negotiations

Cross-functional leadership

Product strategy

Ferramentas

APIs & Webhooks

Descrição da oferta de emprego

Jobgether SRL, listed on behalf of a partner company, seeks a Business Manager - Product & Commercial in Switzerland to own the messaging and verification product roadmap across markets.

You will shape strategy for SMS, RCS, WhatsApp Business, voice, and verification, driving negotiations with CPaaS providers and optimizing cost and deliverability while partnering with Engineering, Legal, and Compliance. This is a high-impact role with cross-functional exposure across regions.