Remote Cyber Incident & Client Engagement Lead

Beazley Security; Schweiz; Remote; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work opportunity

Competitive salary with a commission结构

Job summary

Beazley Security is seeking a Cyber Services Manager to orchestrate incident management, client engagements, and commercial activities for insured clients. You will coordinate with brokers, claims, and counsel while ensuring timely, high‑quality outcomes across engagements.

The role emphasizes independent ownership, client readiness, and collaboration with internal teams to expand service adoption, while maintaining documentation standards and meeting revenue targets.

Qualifications

• Degree from any discipline or equivalent professional experience.
• Experience in client-facing cyber risk, incident response coordination, or consulting roles.
• Autonomous with strong written and verbal communication.

Responsibilities

• Lead end-to-end cyber incident management for insured clients and coordinate with brokers, claims, counsel, and service providers.
• Drive client engagement activities including onboarding meetings and cyber crisis tabletop exercises.
• Produce structured client deliverables: reports, executive summaries, findings and improvement plans.
• Maintain accurate documentation, adhere to SLAs, and ensure timely client communication.
• Collaborate across teams to align on client needs and expand service opportunities.

Skills

Client facing communication

Stakeholder engagement

Project coordination

Problem solving

Reliability and organization

Team collaboration

Education

Degree from any discipline

Job description

Beazley Security is seeking a Cyber Services Manager to orchestrate incident management, client engagements, and commercial activities for insured clients. You will coordinate with brokers, claims, and counsel while ensuring timely, high‑quality outcomes across engagements.

The role emphasizes independent ownership, client readiness, and collaboration with internal teams to expand service adoption, while maintaining documentation standards and meeting revenue targets.