Remote Customer-Facing Python Engineer - Integrations & Data

Caplena; Zürich; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

25 days PTO/year

Competitive compensation & equity

Remote or office depending on location

Zusammenfassung

Caplena is seeking a Forward-Deployed Engineer to sit where engineering meets the customer in Zürich, Switzerland. You will be a hands-on problem-solver building integrations, data flows, and tooling for onboarding and scale.

This majority-technical, customer-facing role places you as the technical bridge between customer needs and product capabilities, influencing how fast customers go live and how Caplena supports them.

Qualifikationen

• Proficiency in Python—you can write, debug, and ship code independently.
• Solid SQL—comfortable writing queries, joins, and aggregations against real data.
• Strong data manipulation skills—cleaning, transforming, and structuring messy real-world datasets.
• Hands-on experience with APIs and integrations—REST, webhooks, authentication flows (e.g. OAuth).
• Genuine willingness and ability to work directly with customers, including enterprise stakeholders.
• A patient, empathetic, service-oriented mindset and the ability to explain technical topics clearly.
• Fluent, professional written and spoken English.
• Located in the EU or Switzerland.

Aufgaben

• Development: Build and maintain customer integrations and tooling around them.
• Improve internal backend and data workflows so Customer Success and operations scale.
• Write code to turn repetitive setup into reusable, self-serve or automated solutions.
• Depending on need: build new features in our app.
• Customer-facing: Own the technical success of customers from onboarding through usage.
• Lead technical onboarding: integrations, data imports and configuration, initial data validation.
• Work with Customer Success and Product to ensure smooth activation.
• Act as the technical bridge between customers, CS, and Product.
• Troubleshoot data configuration problems, integration errors, and unexpected behavior.
• Reproduce and diagnose issues and partner with Product to resolve bugs.

Kenntnisse

Python

SQL

Data manipulation

APIs & Integrations

Customer-facing

Communication

English

Tools

SPSS

Power BI

Looker

Tableau

Jobbeschreibung

Caplena is seeking a Forward-Deployed Engineer to sit where engineering meets the customer in Zürich, Switzerland. You will be a hands-on problem-solver building integrations, data flows, and tooling for onboarding and scale.

This majority-technical, customer-facing role places you as the technical bridge between customer needs and product capabilities, influencing how fast customers go live and how Caplena supports them.