Customer Success Engineer: Data & Integrations

Caplena GmbH; Zürich; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Zusammenfassung

A leading tech firm in Switzerland is seeking a Customer Success Specialist to enhance customer technical success from onboarding through to long-term usage. This role involves troubleshooting integration issues, setting up technical onboarding, and working closely with both Customer Success and Product teams. Ideal candidates will have strong Python and SQL skills, experience working directly with customers, and a fluent level of English. If you are curious and service-oriented, we invite you to apply.

Qualifikationen

• Experience working directly with customers is essential.
• Proficient in Python and SQL required.
• Familiarity with data manipulation techniques expected.

Aufgaben

• Own the technical success of customers from onboarding to long-term usage.
• Set up technical onboarding, including integrations and data imports.
• Troubleshoot customer data configuration and integration issues.

Kenntnisse

Customer interaction

Python

SQL

Data manipulation

Excel proficiency

Technical curiosity

Fluency in English

Empathy

Tools

SPSS

Jobbeschreibung

A leading tech firm in Switzerland is seeking a Customer Success Specialist to enhance customer technical success from onboarding through to long-term usage. This role involves troubleshooting integration issues, setting up technical onboarding, and working closely with both Customer Success and Product teams. Ideal candidates will have strong Python and SQL skills, experience working directly with customers, and a fluent level of English. If you are curious and service-oriented, we invite you to apply.