Remote B2B Digital Marketing CSM + AI Strategy

Jobgether

Schweiz

Remote

CHF 110,000 - 140,000

Full time

4 days ago
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Benefits offered by this job

Fully remote across Europe or Latin Am
Five hours overlap with North American
Diverse B2B client portfolio
Ownership of client relationships
AI and workflow automation tools
Exposure to SEO, PPC, GEO, AEO and AI

Job summary

Jobgether is seeking a Customer Success Manager — Measure Marketing in Switzerland to manage B2B client relationships and ensure marketing investments deliver measurable outcomes. The role focuses on SEO, PPC, content, and emerging AI-powered strategies to improve visibility, traffic, and leads.

You will translate performance data into strategic recommendations, work with cross-functional teams, and ensure retention and account growth while aligning projects and reporting with North American

Qualifications

  • The ideal candidate combines customer success or account management experience with a practical understanding of digital marketing, analytical thinking, and confident client communication.
  • You should be comfortable managing multiple stakeholders, interpreting performance data, and turning insights into business recommendations.
  • Hands-on experience using AI tools such as ChatGPT, Claude, or Gemini for research, reporting, and communication, with the judgment to verify outputs for client-facing content.
  • Experience managing projects through ClickUp or comparable platforms such as Asana or Monday.
  • Familiarity with CRM systems, particularly HubSpot, and the ability to maintain accurate client and project information.
  • Professional fluency in written and spoken English, with the communication skills required to work with North American clients.
  • Ability to work remotely with at least five hours of overlap with North American Eastern Time.

Responsibilities

  • Client Relationship Management: Serve as the primary point of contact and trusted advisor for assigned clients, leading check-ins, reporting meetings, and quarterly business reviews.
  • Performance Analysis and Reporting: Interpret data from GA4, Google Search Console, Google Ads, Microsoft Ads, and agency reporting platforms; explain trends and next steps.
  • SEO, PPC, and AI Search Strategy: Help clients understand developments in traditional and AI-powered search and connect performance to visibility, traffic, and leads.
  • Content and Conversion Optimization: Align content strategies with client objectives and coordinate CRO improvements with web teams.
  • Customer Retention and Account Health: Monitor account performance and develop recovery plans for at-risk accounts with 30+ day critical status.
  • Project and Delivery Coordination: Translate success plans into ClickUp projects with owners, milestones, and deadlines; coordinate cross-functional teams.

Skills

Customer success management
Digital marketing knowledge
Analytical thinking
Data storytelling
Client communication
Stakeholder management
AI tools usage (ChatGPT/Claude/Gemini)
Project management tools (ClickUp/Asa​
HubSpot CRM
English fluency
Remote collaboration with NA ET

Tools

HubSpot
ClickUp
Asana
Monday.com
GA4
Google Search Console
Google Ads
Microsoft Ads
ChatGPT
Claude
Gemini

Job description

Jobgether is seeking a Customer Success Manager — Measure Marketing in Switzerland to manage B2B client relationships and ensure marketing investments deliver measurable outcomes. The role focuses on SEO, PPC, content, and emerging AI-powered strategies to improve visibility, traffic, and leads.

You will translate performance data into strategic recommendations, work with cross-functional teams, and ensure retention and account growth while aligning projects and reporting with North American

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